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Outline

In 1999, an innovative initiative took root within Starbucks Coffee Company, creating a lasting impact on the lives of its partners. The Caring Unites Partners (CUP) Fund emerged from a heartfelt commitment by Starbucks and its partners to weave a safety net for colleagues facing significant financial distress due to unforeseen catastrophic events. Designed to administer financial assistance and support through contributions from partners and fundraising activities, the CUP Fund embodies a culture of mutual care and responsibility. Eligible immediately upon hire, partners need not contribute to the fund to seek aid, ensuring inclusivity and support without precondition. From devastating natural disasters to sudden illness, injury, or the loss of loved ones, the fund steps in to provide a semblance of stability in tumultuous times. Assistance extends beyond monetary aid, offering referrals to benefit programs and community resources, reflecting a comprehensive approach to partner welfare. Contributions, though voluntary, symbolize the collective spirit of support and sustainability of the fund, with multiple avenues for donation facilitating ease of participation. The application process respects applicant confidentiality, evaluating each request with a consideration for the immediacy and severity of need, adhering to guidelines that prioritize catastrophic circumstances devoid of control by the applicant. Exclusions apply, focusing the fund's resources on those most in need and maintaining its essence as a bastion of emergency aid. In essence, the CUP Fund represents more than financial assistance; it's a manifestation of Starbucks' commitment to community, caring, and the belief that no partner stands alone in times of crisis.

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CUP Fund Guidelines (U.S.)

In 1999, Starbucks Coffee Company and a group of partners initiated a program that enables partners to help other partners in times of financial need – the Caring Unites Partners Fund. CUP is funded by partner contributions and fund raising activities, and administered by Starbucks.

CUP Fund is a safety net for partners who are experiencing significant immediate hardship because of catastrophic circumstances outside their control. Assistance may include referrals to Starbucks benefit and employee assistance programs or to community resources. Partners with the greatest and most immediate need are considered for financial assistance of up to $1,000.

OVERVIEW

CUP is a program helping Starbucks partners in times of significant and immediate need. Situations that can result in a partner needing assistance include, but are not limited to, illness or injury, death, natural disaster, or other catastrophic circumstances. All partners are eligible to apply for assistance upon hire. You need not contribute to the Fund in order to request assistance.

Contributions to the Fund

CUP Fund is supported solely by partner contributions and fund raising efforts. You can help ensure the long-term availability of the CUP Fund by contributing to it yourself. Sign up for payroll deduction by filling out a pledge form found in new-hire paperwork and also on Starbucks Online, the Partner Portal and at http://LifeAt.sbux.com. You can also send donations to CUP Fund at mail stop S-HR3, in the form of a check made payable to Starbucks Coffee Company—CUP Fund. Donations are not tax deductible.

REQUESTING ASSISTANCE

Availability of Other Resources

Before applying for CUP Fund assistance you should use available resources such as:

the employee assistance program at 1-800-682-0364 (includes legal advice, financial planning, community resources, and counseling services)

health coverage

vacation time and sick pay

disability income benefits (call Starbucks Benefits Center at 1-877-SBUXBEN to see if you are eligible)

family or community resources

other financial resources including a 401(k) loan and sale of stock

Application Process

Each application will be treated with confidentiality and carefully documented and screened. To apply, complete an application form. The application is available on Starbucks Online, the Partner Portal and at http://LifeAt.sbux.com. You can also ask your manager or Partner Resources manager for a form.

Once the application is received, the Benefits Department will contact you within three business days to obtain additional information required to assess your need. Benefits may also contact your manager to review your current work performance. We may also need to access personal information in partner resources records.

Criteria for Distribution

The CUP Fund is intended to help you when

catastrophic circumstance occurs outside your control and

you have sudden and unexpected financial responsibilities as a result and

you do not have sufficient resources to meet your responsibilities.

The list below outlines the type of financial needs that may be eligible for assistance. It is intended as a guide and is not intended to be all-inclusive.

Portion of out of pocket medical expenses only in the case a payment plan has been established or grant would provide substantial relief

Loss of your income because you are ill, injured, or are unable to work and there is no other wage replacement available

Travel expenses to visit a seriously ill family member* or to attend the funeral of a family member*

Basic funeral expenses of a family member* when you and your family do not have enough resources including payments from life insurance

To establish or re-establish a habitable and safe residence when your home is damaged or lost due to natural disaster or unforeseen circumstances

Loss of income for the primary wage earner in your household (your spouse/domestic partner or family member) when they are unable to work due to illness, injury, natural disaster or similar catastrophic event (e.g. fire), or when needed to care for an ill family member* and they don’t have other financial resources or any type of wage replacement

*Family member is defined as: parent, brother, sister, daughter, son, husband, wife, domestic partner, mother-in-law, father-in-law, son-in-law, daughter-in-law, stepparents, stepchild, grandparent, grandchild.

Other Considerations

The long-term viability of the Fund is important to partners. Therefore, when assessing your request the Benefits Department will consider:

measures you took to protect yourself against and/or to minimize your loss

resources you have explored prior to requesting CUP Fund assistance

whether assistance will provide ample relief

alternatives to your request that may be available to assist you with your immediate need

Exclusions

The list below is used as a guide and is not intended to be all-inclusive. Funds from the CUP Fund will not be available for things such as:

Routine living expenses (including car repairs or other transportation issues)

Payment of traffic or other court related fines

Reduced income due to a variance in your scheduled hours

Other personal debts such as income tax, child support, credit card debt, tuition, etc.

Loss of or damage to your personal property that does not impact your safety, housing, and ability to meet your monthly expenses

Financial assistance that you are not obligated to repay

Services that you are not obligated to pay for

Elective services (e.g. cosmetic procedures, fertility treatments)

Questions

Call the CUP Fund at 1-888-796-JAVA, ext. 8CUPS

Caring Unites Partners Fund Application (U.S.)

The first step in requesting financial assistance from the CUP Fund is to read the program guidelines. If you feel your request falls within the guidelines, complete and return this confidential application. Directions about how to send in this form are at the end of the application. Once received, the Benefits Department will contact you within three business days.

General Partner Information

Name:Date:

Partner number:

 

 

 

 

 

Cell phone:

 

______

Store number/department:

 

 

 

 

 

Home phone:

 

 

Current address:

 

_

 

Work/Store phone:

 

 

City: ___________________________________

Job Position: ___________________________

State:

 

Zip: __________

________

Most recent hire date: ___________________

 

 

 

 

 

 

 

 

 

Manager’s name:

 

_

 

Manager’s phone #:

_____________

Initial Eligibility for CUP Fund consideration

1)Partners must be in good standing with Starbucks in order to meet initial eligibility requirements for CUP Fund Assistance. Generally speaking, this means that the applicant’s current performance must be at a “meets expectations” level or higher. By signing this application, you agree and understand that we may obtain employment information in order to consider your application for CUP Fund assistance.

2)You have not received any other grant(s) from the CUP Fund within the last three years.

3)You do not have savings, stock options or SIP shares available as a resource.

4)Payroll garnishments may affect your eligibility for a grant.

If available, please have your current manager complete the following information: (Not required prior to sending in application)

For applicant’s manager use only:

Please select from the below ratings for the above applicant’s current performance.

Partner exceeds expectations

Partner meets expectations

Partner needs improvement/on an action plan

Partner has received a corrective action in the last 90 days

Comments:__________________________________________________________________________________

Completed by: ________________________ Partner #: ______________

Position: ___________________

Additional Required Information

Phone Number:_____________

Signature: ____________________________________________

March 2008 CUP Fund application, page 1 of 4

If your employment status meets initial eligibility guidelines, we will review the information you provide in response to the following questions – including personal information, financial data and details about the specific event that is triggering this request – to make a determination on your CUP Fund application. This information will be kept confidential and will not be used for any purpose other than in conjunction with this application for CUP Fund benefits.

Current Situation

1. Please describe the current situation that is causing a financial need:

______

______________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

2.Date of occurrence:

REQUIRED:

Provide supporting documentation when applicable. Documentation may include but is not limited to:

Medical payment plan

Police Report

Eviction Notice

If applying for housing assistance, a rental agreement or written statement from a landlord indicating move in date, deposit required and ongoing monthly rent amount will be required prior to assistance grant.

3.Do you have other resources available to you? (e.g. Life insurance, renter’s, auto or homeowner’s insurance, health coverage including Medicaid, and community services, etc.)

 

 

 

______

 

4.

What is the amount you are requesting from the CUP Fund? $

_____________

5.

Specifically, how do you plan to use these funds?

 

 

 

______________________________________________________________________________

_________________________________________________________________________________

CUP Fund application, page 2 of 4

Financial Information

Please complete the following to the best of your ability so that we can better understand your financial need.

1. Are the funds you are requesting for: (CIRCLE ONE)

Yourself

A family member

A combination

2.Are you financially responsible for anyone besides yourself?

YES/NO

If yes, please explain.

3.On average, how much do you bring home (after all deductions), from each Starbucks

check? $

____

How much do you bring home per week in tips? $___________

4.Is your Starbucks job your only source of income?

YES/NO

If not, please detail other sources and income as follows:

Spouse or domestic partner monthly income:_______________________________

Other employment/2nd job: (Estimate monthly income):______________________

Child Support or Community Aid: ________________________________________

Any other members of same household with income: ________________________

5.Do you have a savings account YES/NO

If so, what’s the balance?

 

 

 

 

 

6. Please detail your regular monthly expenses:

 

 

 

 

rent/mortgage: $

combined utilities: $

 

 

 

 

 

 

 

 

 

 

 

 

car payment: $

 

 

 

 

gasoline:$_____________________

car insurance: $

cell phone:$_______________

groceries: $

 

 

 

child care: $

 

 

other:

 

 

 

 

 

Other Information

1.How did you find out about the CUP Fund?

2.

Have you ever applied for CUP Fund assistance before?

______

 

If so, when and what was the amount? __________________________________________

March 2008 CUP Fund application, page 3 of 4

Acknowledgment

I represent and acknowledge that the above information is true and accurate to the best of my knowledge and has been provided in conjunction with my application for CUP Fund benefits. I understand the CUP Fund Guidelines and I also understand that the allocation of CUP funds is determined by priority of the situation, the availability of funds and the sole discretion of the CUP Fund staff.

Applicant signature

Date

Please send completed form along with related supporting documentation to: CUP Fund c/o Benefits Department

Starbucks Coffee Company

2401 Utah Ave S, ms S-HR3 Seattle, WA 98134

You may also send it via confidential fax at (206) 318-7812.

The Benefits Department will contact you within three business days of receiving the application for further information. If you have questions, please call 888-796-JAVA, ext. 8CUPS.

For CUP Fund Office Use Only:

Notes:_____________________________________________________

_________________________________________________________

_________________________________________________________

_________________________________________________________

_________________________________________________________

_________________________________________________________

Pended for additional information or supporting documentation :_____________________

___________________________________________________________________________________

Date Pended: _____________________

Income:

________________________

Requested:

______________________

Expenses:

________________________

Grant:

______________________

Previous Grants: ______________________

Date:

______________________

Stock Available:_______________________

Category:

______________________

March 2008 CUP Fund application, page 4 of 4

Document Attributes

Fact Detail
Establishment Year The CUP Fund was initiated in 1999 by Starbucks Coffee Company and its partners.
Purpose Designed to help Starbucks partners during significant, immediate financial hardship due to unforeseeable circumstances.
Funding Source Funded solely by partner contributions and fundraising activities.
Eligibility to Apply All partners can apply for assistance upon hire, without the necessity to contribute to the Fund.
Maximum Assistance Up to $1,000 can be granted to partners in dire need.
Application Process Applications are treated with confidentiality, require documentation, and screening before assessment.
Criteria for Assistance Assistance is given in light of catastrophic circumstances, sudden financial responsibilities, and insufficient resources.
Exclusions Funds will not cover routine living expenses, traffic fines, reduced income due to schedule variance, personal debts, and more.
Resource Exploration Applicants are encouraged to first explore other resources like employee assistance programs, health coverage, and community services.
Contact Information The CUP Fund can be reached for questions at 1-888-796-JAVA, extension 8CUPS.

How to Fill Out Cup Fund Application

Filling out the Cup Fund Application form is a straightforward process, designed to provide Starbucks partners in need with financial assistance due to catastrophic circumstances outside their control. This could include events such as illness, natural disasters, or the death of a family member. The form requires detailed information about your current situation, financial need, and intended use of the funds, if granted. By following the steps outlined below, you can ensure that your application is complete and ready for review.

  1. Read through the CUP Fund Guidelines thoroughly to understand the program’s purpose, eligibility criteria, and types of assistance provided.
  2. Fill in the General Partner Information section with your name, date, partner number, contact information, store number/department, current address, job position, most recent hire date, and your manager's name and phone number.
  3. Confirm your Initial Eligibility for CUP Fund consideration by ensuring you meet all listed criteria, such as being a partner in good standing, not having received other grants from the CUP Fund within the last three years, and lacking accessible savings or stock options.
  4. Describe your Current Situation, including a detailed account of the circumstances causing your financial need, the date of occurrence, and any available resources you have already explored.
  5. Under REQUIRED, note any supporting documentation that applies to your situation, such as medical payment plans or eviction notices, and prepare to attach them to your application.
  6. Specify the amount you are requesting from the CUP Fund and describe how you plan to use these funds.
  7. In the Financial Information section, provide details about your financial responsibility towards yourself or family members, your income from Starbucks and any other sources, and a breakdown of your regular monthly expenses.
  8. Answer additional questions on how you learned about the CUP Fund and any previous applications for assistance.
  9. Review your application carefully to ensure all information is complete and accurate.
  10. Sign the application to verify that the information provided is true and accurate, and follow the instructions at the end of the application on how to submit it.

After submitting your application, the Benefits Department should contact you within three business days to gather any additional information needed and to proceed with the assessment process. By sharing detailed and accurate information, you assist the reviewers in understanding your situation and needs, speeding up the decision-making process. Remember, the Cup Fund is there to provide support during difficult times, and filling out the application correctly is the first step towards accessing this valuable resource.

More About Cup Fund Application

  1. What is the CUP Fund?

    The CUP (Caring Unites Partners) Fund is a program introduced by Starbucks Coffee Company in 1999, designed to assist partners (employees) who are facing significant immediate financial hardship due to catastrophic circumstances beyond their control. This includes, but is not limited to, illness, injury, death, natural disaster, or other significant situations.

  2. Who can apply for assistance from the CUP Fund?

    All Starbucks partners are eligible to apply for assistance immediately upon hire. There’s no requirement to contribute to the Fund to request assistance.

  3. How is the CUP Fund supported?

    The CUP Fund relies solely on contributions from partners and fundraising activities. Partners can contribute through payroll deductions, by signing up using a pledge form available in new-hire paperwork, on Starbucks Online, the Partner Portal, or by sending checks to the designated address. Contributions are not tax-deductible.

  4. What should be done before applying for assistance?

    Before applying for the CUP Fund, applicants should exhaust all available resources such as employee assistance programs, health coverage, sick pay, disability income benefits, and family or community resources.

  5. How does the application process for the CUP Fund work?

    The application process involves completing a form available on Starbucks Online, the Partner Portal or through a manager. After submission, the Benefits Department will contact the applicant within three business days for further information. The application will be treated with confidentiality, and additional details including employment performance and personal information may be reviewed.

  6. What criteria are used to distribute assistance from the CUP Fund?

    Assistance is given based on catastrophic circumstances outside the applicant's control, with immediate and unexpected financial responsibilities and insufficient personal resources to meet these responsibilities. Financial needs eligible for assistance are guided by a list provided in the guidelines but are not limited to such.

  7. What are the exclusions for receiving assistance from the CUP Fund?

    Funds will not be made available for routine living expenses, payment of traffic or other court-related fines, reduced income due to variance in scheduled hours, other personal debts, or loss of or damage to personal property that does not impact safety or ability to meet monthly expenses, among other exclusions.

  8. Can someone reapply if they have previously received a grant from the CUP Fund?

    Partners are eligible to reapply if they have not received a grant from the CUP Fund in the last three years, do not have available savings or stock options, and meet the initial eligibility requirements regarding their standing with Starbucks.

  9. How can one contribute to the CUP Fund?

    Partners can contribute to the CUP Fund via payroll deductions by filling out a pledge form found in their new hire paperwork, on Starbucks Online, the Partner Portal, or by sending a check to the designated address.

  10. Where can more information or assistance with the application be found?

    For further information or assistance, partners can contact the CUP Fund directly at 1-888-796-JAVA, extension 8CUPS.

Common mistakes

  1. One common mistake is neglecting to fully explore and document all available resources before applying for assistance. Applicants sometimes fail to detail their interactions with employee assistance programs, health benefits, and other financial aids they have access to, like family or community resources. This lack of detail can make it difficult for the Benefits Department to assess the true level of need, as the Caring Unites Partners Fund (CUP Fund) guidelines emphasize the importance of applicants seeking other forms of support before applying.

  2. Another frequent error involves inaccurately reporting financial information. Applicants might overlook or mistakenly report their earnings, additional sources of income, or their savings and investment statuses. Since the CUP Fund considers applicants' financial situations closely—including savings, stock options, and the impact of payroll garnishments—providing incomplete or inaccurate financial data can significantly affect the outcome of the application.

  3. Applicants sometimes provide insufficient documentation of their situation. Supporting documents, such as medical payment plans, police reports, or eviction notices, are crucial for verifying the catastrophic circumstances claimed. An application without the necessary documentation to back up the claim might result in delays or the denial of assistance, because these documents are vital for evaluating the immediacy and severity of an applicant’s need as per the program’s guidelines.

  4. Finally, a common mistake is not clearly articulating the specific use for the requested funds. The application form asks applicants to specify how they plan to utilize the assistance, which requires a clear statement of intent. Without a detailed explanation or plan, it becomes challenging for the Benefits Department to determine whether the assistance will effectively meet the applicant's immediate financial need, or if alternatives might provide more suitable or ample relief. This step is crucial in the decision-making process, as the fund aims to ensure that the financial assistance provided has a meaningful impact on the applicant’s situation.

Documents used along the form

The Cup Fund Application form is an essential step for Starbucks employees (partners) seeking assistance during challenging times. Understanding that this process may require additional documentation and forms, it’s important to be prepared. Here are seven common documents and forms often used alongside the Cup Fund Application form, each serving a vital role in ensuring the application is comprehensive and well-supported.

  • Payroll Deduction Authorization Form: This form is used to set up or change payroll deductions for contributions to the CUP Fund or other supported initiatives. It ensures that contributions are correctly deducted from the partner's paycheck.
  • Employment Verification Letter: Often requested to confirm the applicant's employment status and salary with Starbucks. This letter serves as proof of employment and can be critical for determining eligibility for the CUP Fund assistance.
  • Medical Payment Plan Documentation: Required when applying for assistance due to medical expenses. This documentation outlines the payment plan agreed upon with healthcare providers, demonstrating the financial obligation and need for support.
  • Police Report: In the case of theft, vandalism, or other incidents that lead to financial hardship, a police report is a necessary document. It serves as official proof of the incident and supports the request for aid.
  • Eviction Notice or Lease Agreement: If seeking assistance for housing-related financial distress, a copy of an eviction notice or the current lease agreement may be required. These documents verify living arrangements and impending financial obligations.
  • Rental Assistance Application Form: Some partners may need to apply for rental assistance in addition to the CUP Fund. This form gathers detailed information about the partner’s housing situation, monthly rent, and the assistance needed.
  • 401(k) Loan Application: For partners considering a loan from their 401(k), this application is necessary. While not directly related to the CUP Fund, it’s often considered as an alternative financial resource before seeking assistance.

While the Cup Fund Application is a critical tool for partners in need, these additional forms and documents play a supportive role in painting a comprehensive picture of the applicant's situation. Together, they ensure that the request for assistance is well-documented and that all available resources are considered, streamlining the process for both the applicant and the administrators of the Cup Fund.

Similar forms

  • Employee Assistance Program Application: Similar to the CUP Fund Application, it helps employees in distress by offering various supports such as counseling services, financial planning, and legal advice. Both focus on providing aid to employees undergoing significant hardships and require applicants to describe their situation and requested assistance.

  • Medical Hardship Application Forms: These forms, like the CUP Fund Application, are for requesting financial assistance due to medical expenses resulting from illness or injury. Both types of applications assess an applicant's financial situation, available resources, and the immediate need for aid.

  • Disaster Relief Fund Application: Designed to provide financial aid following natural disasters or catastrophic events, these applications share similarities with the CUP Fund Application in terms of assessing the immediate needs and resources of the applicants affected by unforeseen circumstances.

  • Life Insurance Hardship Withdrawal Forms: Although these forms pertain to accessing funds from a life insurance policy under difficult circumstances, they resemble the CUP Fund Application by requiring detailed information about the applicant's financial status, the nature of their hardship, and the absence of other available resources.

  • Nonprofit Emergency Grant Applications: These applications are for individuals seeking emergency financial assistance through nonprofit organizations, similar to how the CUP Fund operates. Both necessitate a detailed explanation of the hardship, the intended use of the funds, and an assessment of other possible financial aids.

  • Community-Based Financial Aid Forms: Used by community organizations to distribute aid, these forms closely match the CUP Fund Application in intention and structure. They require applicants to detail their financial need, circumstances leading to their application, and a lack of other available resources.

  • Scholarship Hardship Applications: While generally used for educational purposes, these applications can demand detailed personal and financial information from applicants who are facing hardships, analogous to the requirements of the CUP Fund Application for providing clear evidence of an immediate and significant financial need.

Dos and Don'ts

When filling out the Cup Fund Application form, closely adhering to guidelines and providing accurate information is essential for a smooth and successful application process. Here are some dos and don'ts to keep in mind:

Things You Should Do:

  • Read the guidelines carefully before starting your application to ensure your request aligns with the program's aim and requirements.
  • Gather and attach all necessary documentation to support your application, including medical payment plans, police reports, eviction notices, or rental agreements as applicable.
  • Provide thorough details about your current situation and the financial need arising from a catastrophic circumstance, ensuring clarity and completeness.
  • Be honest and accurate when disclosing financial information, including income sources, savings, monthly expenses, and the specific amount requested from the Cup Fund.
  • Ensure your application is complete with all required fields filled out, including your contact information, to avoid delays in the review process.
  • Check your employment status to confirm you meet the initial eligibility criteria, such as being in good standing with Starbucks.
  • Utilize other resources first, such as employee assistance programs, health coverage, and community services, as advised.

Things You Shouldn't Do:

  • Do not leave sections incomplete, especially those requiring detailed explanations of your financial need and how you plan to use the funds.
  • Avoid exaggerating or underreporting your financial situation. Misrepresentation can affect your eligibility and the outcome of your application.
  • Do not apply for routine living expenses or non-catastrophic financial needs, as these are outside the scope of the CUP Fund's intent.
  • Resist the temptation to submit without reviewing. Double-check your application for accuracy and completeness to avoid unnecessary delays.
  • Do not forget to consider all available resources before applying, and clearly indicate these in your application to demonstrate due diligence.
  • Avoid waiting until the last minute to apply if you are facing an immediate financial crisis. Prompt submission ensures timely review and assistance.
  • Do not hesitate to seek clarification or assistance from your manager or Partner Resources if you have questions about the application process.

Misconceptions

There are several misconceptions about the CUP Fund Application form and the program it supports. Understanding these inaccuracies can help clarify the process and eligibility, making it easier for Starbucks partners to seek assistance if needed. Below are seven common misunderstandings and the truths behind them:

  • Only those who contribute to the fund can apply: One widespread belief is that only those who have made contributions to the CUP Fund are eligible to apply for assistance. However, all partners, regardless of whether they have contributed to the fund or not, can apply for assistance upon hire.
  • Assistance is available for routine expenses: Another misconception is that the fund can be used to cover regular, everyday expenses. The CUP Fund is specifically designed to aid partners facing significant, immediate hardship due to catastrophic circumstances beyond their control, not to assist with routine living expenses like car repairs or monthly bills.
  • Any type of financial need is covered: While the CUP Fund covers a range of financial needs stemming from catastrophic events, it does not cover all types of financial needs. For instance, it won't provide assistance for court-related fines, reduced income due to schedule changes, personal debts, or elective services.
  • The fund grants are only for medical expenses: While part of the fund can indeed assist with out-of-pocket medical expenses, it is not limited to this. It also helps with other types of financial needs caused by catastrophic events, such as loss of income, funeral expenses, and costs related to natural disasters.
  • The application process is long and invasive: Some might think applying for CUP Fund assistance is a lengthy and overly detailed process that invades their privacy. In reality, the application is straightforward, and privacy is highly respected. The required information helps the Benefits Department understand the situation better and decide on the assistance.
  • Applicants need to repay the assistance: There's a belief that any financial help received from the CUP Fund must be repaid. This is not the case. Assistance granted from the CUP Fund does not need to be repaid; it's designed to be a safety net for partners in times of dire need.
  • Only full-time partners are eligible: Another common misunderstanding is that eligibility is restricted to full-time partners. However, all partners, regardless of their employment status (full-time or part-time), are eligible to apply for assistance as soon as they are hired.

Dispelling these misconceptions can empower Starbucks partners by providing clear, accurate information about the CUP Fund and how it can support them during challenging times.

Key takeaways

Filling out and using the Cup Fund Application form involves several key steps designed to assist Starbucks partners in times of financial need. Understanding these steps can help partners navigate the process more effectively. Below are five important takeaways about the application form and the process:

  • The CUP Fund is aimed at providing support to Starbucks partners facing significant, immediate financial hardship due to catastrophic circumstances outside their control. Eligible scenarios include illnesses, natural disasters, and the death of a close family member.
  • Partners are eligible to apply for CUP Fund assistance immediately upon being hired, emphasizing the company's commitment to providing a safety net for its employees. Importantly, partners do not need to contribute to the Fund to be eligible for assistance.
  • Before applying for assistance from the CUP Fund, partners are encouraged to explore all other available resources. This includes employee assistance programs, health coverage, disability income benefits, and family or community resources. Demonstrating an understanding of these resources and why they may be insufficient is an important part of the application process.
  • The application must be completed with detailed information about the financial need and the circumstances causing it. This includes a description of the situation, the date of occurrence, and any available resources that have already been explored. Documentation supporting the request for assistance, when applicable, should also be provided.
  • There are criteria and exclusions to consider when applying for CUP Fund assistance. For instance, routine living expenses and personal debts are generally not covered. Understanding these exclusions can help set realistic expectations about the type of support the Fund can provide.

The intention is to ensure fairness and provide much-needed support to partners during difficult times, while maintaining the sustainability of the Fund. Therefore, applicants are reviewed based on their immediate financial needs caused by circumstances beyond their control, without sufficient resources to meet those needs. Following the guidelines closely and providing thorough, accurate information can increase the likelihood of a favorable review.

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