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In tackling the complexities of accessing public utilities, the Dekalb County Water Application form stands as a crucial document, designed with residents’ needs in mind. This form is the first step for individuals and businesses alike in DeKalb County to connect with essential water services, ensuring that the community's health, sanitation, and overall quality of life are maintained at high standards. Its sections meticulously gather applicant information, property details, and specific service requests, which are critical for the efficient processing and provision of water services. Additionally, the form outlines the terms of service, fee structures, and any required documentation, making it an indispensable guide for applicants to navigate the approval process. Through this avenue, DeKalb County aims to streamline its water service connections, promoting a straightforward and transparent interaction between the county's water authority and its residents.

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CHECKLIST FOR WATER/SEWER SERVICE APPLICATION

OWNERS: Along with the NEW SERVICE application, please provide:

Copy of the Settlement Statement**;

Valid Government Issued picture identification; Completed

Certificate of Compliance or Exemption Form.

Management Agreement; ONLY if you will have your property managed by a third party.

**In lieu of settlement statement; Deeds (e.g., Foreclosure, Security and Warranty) may be submitted;however, the document MUST be recorded by the court.

Certificate of Compliance: This form is required for properties in unincorporated DeKalb County purchased after 06/01/2008 and were built before 1993. If there is any question to whether you are in unincorporated or incorporated DeKalb County please check your address at http://web.co.dekalb.ga.us/PropertyAppraisal/realSearch.asp. The Tax District field will display “unincorporated” if it is in unincorporated DeKalb County, but for incorporated properties the field will display a city name (e.g., “Avondale” or “Decatur”). This form must be submitted within 30 days of receipt of the application to avoid an interruption of service. NO EXTENSION will be given for any occupied properties. To schedule an appointment for an inspection you may contact any licensed plumber or home inspector.

Exemption Form: Please refer to the Exemption Form for the list of exemptions. Be sure to check the

box next to the appropriate exemption. NOTE: The box stating “Any real property that is being advertised for foreclosure;” does not include a home purchased as a foreclosure unless the property was purchased on the courthouse steps, which means there was no closing or settlement statement. The Exemption Form should be submitted with your application, proof of ownership and identification.

TENANTS: Along with the NEW SERVICE application please, provide:

*Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.

First page of lease, which includes owner/tenant information and dates of lease;

Signature page of lease, which includes signatures of both parties on lease; Valid Government Issued picture identification.

MANAGEMENT COMPANY: Along with the NEW SERVICE application, please provide:

*Please note that the OWNER of the property must have an account in order for a Management Company to establish service;

*HOWEVER, if the OWNER provides a copy of Management Agreement with their application the Management Company will not need to apply.

Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.

Valid Government Issued picture identification of the representative of the company that completes the application.

REALTORS: Along with the NEW SERVICE application, pleaseprovide:

Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.

Valid Government Issued picture identification of realtor.

INSPECTION (30 days): Along with the TEMPORARY SERVICE application, please provide:

$90 ($45 “turn on” fee and $45 “turn off” fee) - (If the property is purchased before the inspection period (30 days), $45 credit will apply toward your firstbill).

Mailing address for statement, which should be different than the service address. Valid Government Issued picture identification.

**Applications can be emailed (using new address in the subject line), faxed, mailed or brought in to our office.

DeKalb County, Georgia

Utility Customer Operations

774 Jordan Lane, Suite 200

Decatur, Georgia 30033

Phone: (404) 378-4475 Fax: (404)-687-3504

Email: newwaterservice@dekalbcountyga.gov

Hours: 8:00 a.m. – 5:00 p.m., Monday through Friday; excluding legal holidays

APPLICATION FOR WATER/SEWER SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

For Office Use Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Number

 

 

 

 

 

 

 

 

Closing Date/Beginning Lease Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Print

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Last, First MI OR Business Name)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C/O:

 

 

 

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNER

TENANT

 

MANAGEMENT COMPANY

 

 

REALTOR

 

Service Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Street Address)

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Mailing Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(If different than Service Address)

 

 

 

 

 

 

 

 

(City, State, and Zip Code)

 

Telephone Number:

 

 

 

 

Cell Phone Number

 

 

 

 

 

 

 

 

Email Address:

 

 

 

 

_ Enroll in E-Billing*:

 

Yes

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Security Number/Tax ID

 

 

 

 

 

 

Driver’s License/ID Number:

 

 

 

 

 

 

Previous Address(If DeKalb County):

 

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave on at Previous Address:

 

Yes

No – Please disconnect on:

 

 

_

 

 

 

(If DeKalb County)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In consideration for receiving water and/or sewer service from DeKalb County, Georgia, at the above location, I hereby acknowledge responsibility for payment of service billings. A non-refundable application fee of twenty dollars ($20) will be added to your first bill.

Residential water accounts are billed on a bi-monthly basis (every two months), and payment by the indicated due date is required to prevent interruption of service. You are responsible for water/sewer service until your account is closed.

I understand that DeKalb County is not responsible for water damage to this property or its contents. If the water is off, it

(Initials) may take up to 5 business days to have service restored. Any additional trips to property will be assessed a $45 trip

charge.

UNLOCK METER ONLY

In consideration for having water service initiated/restored at the above address, I agree to ensure that all water service facilities (sink and tub faucets/inside and outside, toilets, etc.) are turned off; or that someone will be on the property to check for leakages. We recommend that you turn off your private cut off valve, if applicable. Once the application is processed, it may take up to

5 business days to restore water service.

Signature:Date:

***APPLICATIONS WILL NOT BE PROCESSED WITHOUT APPROPRIATE DOCUMENTATION- PLEASE REFER TONEW SERVICE CHECKLIST***

Email

 

Print Form

 

 

 

Document Attributes

Fact Name Description
Form Purpose The Dekalb County Water Application form is used to request water service setup for residents and businesses.
Form Availability This form can be obtained through the Dekalb County Department of Watershed Management website or at their office.
Required Information Applicants must provide personal information, property details, and possibly previous water service history.
Application Fee There may be an application or service initiation fee, the amount of which should be verified with the county office.
Processing Time The processing time for the water service application can vary but is usually completed within a few business days.
Governing Law The form and its process are governed by the laws of the State of Georgia and applicable county ordinances.
Submission Methods Applicants can submit the form in person, by mail, or in some instances, online, depending on current county provisions.

How to Fill Out Dekalb County Water Application

When moving to a new home, one of the first things on your to-do list will likely be to ensure you have a running water service. If your new abode is in DeKalb County, you'll need to fill out the DeKalb County Water Application form. This form is your first step to establishing water service in your name, making it a critical task to complete promptly. Although it may seem daunting at first, filling out this form can be straightforward if you follow these simple steps. After submission, your application will be reviewed, and once approved, you'll receive a notice regarding the start date of your service along with any necessary payment instructions or deposits required. Now, let's walk through the process step by step.

  1. Gather all necessary personal information and documents. This includes your full name, service address, mailing address (if different), phone number, email address, and a valid form of identification.
  2. Access the DeKalb County Water Application form. This can typically be done by visiting the county’s official website or contacting their customer service for a direct link or physical copy.
  3. Begin by entering your personal information, starting with your full name. Ensure that the name provided matches the one on your identification document.
  4. Fill in your service address completely, including any apartment or unit number. This address should be where you require the water service to be initiated.
  5. If your mailing address differs from your service address, enter it in the designated space. This is important for receiving your bills and any communication from the water authority.
  6. Provide your contact information accurately. Include a phone number where you can be easily reached during the day, as well as a current email address for electronic correspondence.
  7. Indicate whether you are the property owner or a tenant. This information might determine the type of documentation required and possibly the deposit amount.
  8. Review the form thoroughly to ensure all provided information is correct and complete. Mistakes or omissions can delay the processing of your application.
  9. Sign and date the form in the provided spaces. Your signature asserts that all the information you've provided is accurate and that you agree to the terms of service.
  10. Submit the completed form as directed. This may involve mailing, emailing, or personally delivering it to the DeKalb County water service department.

After submitting your application, patience is key. The processing time can vary, but you will be contacted once your service is scheduled to begin or if additional information is required. Keep a copy of your submitted form and any correspondence for your records. Establishing water service is a significant step in making your new house feel like home, and with these instructions, you can check off one more task from your moving-in checklist.

More About Dekalb County Water Application

  1. How can I obtain the Dekalb County Water Application form?

    The Dekalb County Water Application form can be accessed in several ways to accommodate your convenience. You may download it directly from the Dekalb County official website's Water Department section. Alternatively, a physical copy can be picked up at the Dekalb County Water Department's office. For those who prefer receiving the form via mail, you can request this by calling the department's customer service hotline.

  2. What information do I need to provide on the application form?

    Completing the application requires you to provide specific details to ensure accurate setup of your water service. Essential information includes your full name, service address, mailing address (if different from the service address), contact phone number, and email address. Additionally, you will need to indicate whether you are applying for residential or commercial service and provide a valid identification number, such as a driver's license number for identity verification purposes.

  3. Is there a fee to apply for water service in Dekalb County?

    Yes, there is an application fee required when submitting your water service application. This fee covers the administrative costs associated with setting up a new account and processing your application. The exact amount can vary, so it is recommended to check the current fee on the Dekalb County Water Department's website or contact customer service for the most accurate information.

  4. How do I submit my completed application form?

    You have multiple options for submitting your completed Dekalb County Water Application form. It can be submitted online if you've downloaded and filled out a digital copy. Another option is to hand-deliver or mail the physical form to the Dekalb County Water Department's office. Ensure all sections are filled out accurately to avoid any delays in processing your application.

  5. How long does it take to process the application and start water service?

    The processing time for a water service application can vary based on current demand and application accuracy. Typically, it may take anywhere from a few business days to a week. Once your application is processed and approved, you will be notified of the start date for your water service. If you need expedited service, contact customer service to discuss your options.

  6. Who can I contact if I have questions about filling out the application or the status of my application?

    For any queries related to the water service application including assistance in filling it out or inquiries about the status of a submitted application, the Dekalb County Water Department's customer service team is available to help. They can be reached through their hotline, via email, or in person at their office. Providing them with your application number (if available) can facilitate faster assistance.

Common mistakes

Filling out the DeKalb County Water Application form is an important step to ensure you have access to vital water services. However, errors can happen and may delay the processing of your application. Here are ten common mistakes to watch out for when completing the form:

  1. Not checking for the latest version of the application form. DeKalb County may update the form, and using an outdated version can lead to your application being rejected.

  2. Failing to fill out every required field. It's crucial to provide all the requested information. Skipping parts can cause delays.

  3. Writing illegibly. If your handwriting is hard to read, it might lead to incorrect entries, affecting your service setup.

  4. Using incorrect or outdated personal information. Ensure your name, address, and contact details are current and accurately entered.

  5. Misunderstanding the terms of service. It's important to read and understand the service agreement to know your rights and responsibilities.

  6. Missing signatures where required. A missing signature can invalidate the entire application, requiring you to start over.

  7. Not specifying the type of service needed. DeKalb County offers various water services, so be clear about which one you're applying for.

  8. Selecting the wrong service start date. This can disrupt your move-in plans or result in being billed for service before actually using it.

  9. Forgetting to attach the necessary documentation. This might include proof of residence or identity, which are crucial for verifying your application.

  10. Ignoring the fine print. It contains important information about your water service, including rates and additional fees that may apply.

Avoiding these mistakes can help streamline your application process, ensuring you get connected to DeKalb County's water services without unnecessary delays. Always take the time to review your application thoroughly before submission.

Documents used along the form

Applying for water service in DeKalb County is a straightforward process, but it often involves submitting additional forms and documents to ensure a smooth setup and compliance with local regulations. These supplementary materials serve various purposes, from verifying identity to ensuring the property is equipped for service. Below is a list of other forms and documents frequently used alongside the DeKalb County Water Application form. Each plays a critical role in streamlining the application process, ensuring that both the county and the applicant have a clear understanding of the service requirements and personal details.

  • Proof of Identity: A government-issued photo ID, such as a driver's license or passport, is required to verify the identity of the person applying for water service. This step is crucial for preventing fraud and establishing accountability.
  • Proof of Residence or Ownership: A deed, lease agreement, or recent mortgage statement can be used to prove residency or ownership of the property where water service is being requested. This ensures that services are provided to legitimate residents or owners.
  • Utility Authorization Letter: If a tenant is applying for water service, a letter of authorization from the property owner or manager may be required. This letter grants permission for the tenant to establish service in their name.
  • Plumbing Inspection Certificate: Some situations require a plumbing inspection to ensure the property's water system can safely and efficiently connect to the county's supply. This is particularly common in new constructions or older homes that might not meet current codes.
  • Previous Water Service Bill: Presenting a bill from a previous water service provider may be required to establish a payment history. This can be particularly useful for setting up account deposits or determining creditworthiness.
  • Automatic Payment Setup Form: For customers interested in setting up automatic payments from their bank account, this form enables the water authority to directly debit monthly charges, ensuring payments are never missed.
  • Customer Contact Information Form: This form collects alternate contact numbers and email addresses to ensure the water authority can reach the customer for notices about water quality, service changes, or emergencies.
  • Request for Service Disconnection: If you need to stop service (for example, if moving or selling the property), this form is necessary to officially terminate service and avoid continued billing.
  • Water Quality Test Request: Some customers request their water quality be tested for contaminants. This form initiates that process, ensuring the water provided meets both safety and quality standards.
  • Rate Assistance Program Application: For eligible low-income residents, this application can provide discounted water service rates, ensuring access to this essential service is not financially prohibitive.

When applying for water service with DeKalb County, ensuring that all relevant forms and documents accompany your application can significantly expedite the process. By providing a comprehensive package of information, you can avoid unnecessary delays and ensure your water service is set up swiftly and efficiently. Whether you're moving into your first home or simply transferring service, understanding and preparing these documents in advance can provide a smoother transition and a better overall experience.

Similar forms

The Dekalb County Water Application form, like many other official forms, is designed to collect necessary information, validate applicants' eligibility, and facilitate a specific administrative process. Below are nine documents similar to the Dekalb County Water Application form in function and structure, highlighting the uniformities within various sectors:

  1. Utility Service Application Forms: These forms are used by utility companies to gather customer information for the provision of services such as electricity or gas. Both types of forms require detailed personal and property information to initiate service.
  2. Building Permit Applications: Similar to the water application, building permit applications require property details, owner information, and specific plans for the proposed construction, ensuring that all proposed works meet local regulations and standards.
  3. Voter Registration Forms: Though serving a different purpose, voter registration forms also collect personal identification information to verify eligibility, much like water application forms verify eligibility for service.
  4. Business License Applications: These applications collect detailed information about the business, its owners, and its operations, similar to how water applications gather data about the applicant and the property needing service.
  5. Vehicle Registration Forms: Required for registering a vehicle with state or local authorities, these forms solicit owner information and vehicle specifics, paralleling the detailed property and owner information required on water application forms.
  6. Loan Application Forms: For financial services, loan applications require comprehensive financial and personal information from applicants to assess creditworthiness, comparable to the detailed verification process of water service applications.
  7. School Enrollment Forms: These forms collect student and guardian information, including residency details, similar to water application forms that require property information and occupant details for establishing service.
  8. Passport Application Forms: These forms gather personal identification, citizenship, and supporting documents for verification purposes, akin to water application processes that verify the applicant's residency and right to service.
  9. Health Insurance Enrollment Forms: Similar in their intent to ensure eligibility and coverage details, these forms require personal, financial, and sometimes health information, paralleling the comprehensive nature of utility service applications.

Each of these documents, while diverse in their specific field of application, shares the common goal of collecting accurate information for verification and action. This similarity underscores the standardized approach to administrative processes across different sectors.

Dos and Don'ts

When filling out the Dekalb County Water Application form, it's essential to pay close attention to detail and follow the instructions carefully. To ensure a smooth process, here's a list of dos and don'ts to keep in mind:

Do:

  1. Read the instructions completely before beginning the application.
  2. Use black or blue ink if completing the form by hand to ensure legibility.
  3. Fill out all required fields accurately to avoid delays.
  4. Double-check personal information for any errors, including spelling and numerical data.
  5. Include correct contact information to facilitate easy communication.
  6. Provide all necessary documentation as specified in the application instructions.
  7. Sign and date the form where indicated to validate the application.
  8. Keep a copy of the completed form and any supporting documents for your records.
  9. Submit the application before the deadline, if applicable, to ensure timely processing.
  10. Contact the Dekalb County Water Authority if you have any questions or need clarification.

Don't:

  • Skip any sections or fields that are required. Incomplete applications may be rejected.
  • Use pencil or colors other than black or blue ink as this may cause legibility issues.
  • Forget to check for any specific documentation requirements unique to your situation.
  • Assume information is correct without verifying. Mistakes can lead to unnecessary delays.
  • Overlook the requirement for signatures and dates, as an unsigned application is invalid.
  • Fax or email important documents unless specifically instructed, as original documents may be required.
  • Send your application without making sure all necessary sections are filled out and all documents are attached.
  • Underestimate the importance of submitting your application on time. Late submissions may not be considered.
  • Ignore follow-up communications from Dekalb County Water Authority which may request additional information.
  • Assume the process is complete after submission without receiving a confirmation or approval.

Misconceptions

When navigating the process of applying for water service in DeKalb County, several misconceptions can lead to confusion. Understanding these can streamline the application process and set expectations correctly. Below are seven common misunderstandings about the DeKalb County Water Application form:

  • One prominent misconception is that the application process is lengthy and requires an in-person visit. In reality, DeKalb County offers an online platform allowing applicants to submit their requests conveniently from anywhere.

  • Another misunderstanding is regarding the necessity of a Social Security Number (SSN). While providing an SSN can facilitate the process, alternatives exist for those unable or unwilling to provide this detail. Applicants can present other forms of identification or documentation as part of the verification process.

  • Many believe that a deposit is always mandatory. Although a deposit is often required, its amount can vary. Factors such as credit history or previous accounts with the County can influence whether a deposit is needed and its total value.

  • There's a false belief that only homeowners can apply for water service. In fact, renters can also apply, provided they have their landlord’s permission and meet other application criteria established by the county.

  • Some applicants assume that approval is instantaneous. While DeKalb County strives for efficiency, processing times can vary. It typically takes a few business days to review an application, depending on the current volume of requests and the completeness of the submitted application.

  • Another common misconception is that all residents of DeKalb County are automatically eligible for water service. Eligibility depends on several factors, including the property’s location within the service area and compliance with county regulations.

  • Finally, there is a misunderstanding about the necessity of a lawyer or legal advisor to complete the application. The form is designed to be straightforward and user-friendly. Assistance from legal personnel is not a requirement, though some applicants may choose to consult with one for various reasons.

By clearing up these misconceptions, applicants can approach the DeKalb County Water Application process with a better understanding, making the experience smoother and more efficient.

Key takeaways

When it comes to applying for water service in Dekalb County, it's important to approach the process with care. Filling out and using the Dekalb County Water Application form correctly can save you time and ensure that your water service starts smoothly. Here are four key takeaways to keep in mind:

  • Accuracy is key: Make sure every detail you provide on the application is accurate. This includes your full name, address, contact information, and any other required details. Mistakes or inaccuracies can delay the processing of your application or lead to issues with your water service down the line.
  • Understand the fees involved: The Dekalb County Water Application form will outline various fees that may be applicable to your service setup. This can include installation fees, deposits, and any other service charges. Make sure you understand these fees, how they will be billed, and what payment methods are accepted.
  • Follow the submission guidelines: Pay close attention to how the form needs to be submitted. This could be via email, online submission, or by mail. Following these guidelines ensures your application is received and processed in a timely manner.
  • Keep a copy: After submitting your application, it's a good idea to keep a copy for your records. This can be helpful for future reference or if any questions arise about your application or water service.

By paying attention to these key aspects, you'll navigate the application process more effectively and set the stage for a hassle-free start to your water service in Dekalb County.

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