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Outline

The DHL Waybill form is a critical document in the logistics and shipping industry, functioning as a contract between the shipper and the carrier (DHL) and serving as a receipt of shipment when the cargo is delivered. This comprehensive form captures essential details about the shipment, including the origin and destination, payer account information, insurance details, and specifics about the shipment such as the number of packages, total weight, and the dimensions of the cargo. It delineates the payment methods available and utilized, which vary by country, indicating whether the payment will be charged to the shipper, receiver, or a third party. Moreover, the form outlines the services selected, such as domestic or international shipping, document or non-document shipments, and optional services like Saturday delivery, special pick-up, and delivery notification. Importantly, it addresses customs requirements for non-document shipments, requiring the attachment of a commercial or proforma invoice and details about the shipper’s and receiver’s VAT/GST numbers. The DHL Waybill also encompasses agreements on DHL’s terms and conditions of carriage, which include limitations and exclusions on liability and stipulate the terms under which the shipment is carried. This document does more than facilitate the logistical process; it is a legal framework that ensures clarity, compliance, and protection for all parties involved.

Document Preview

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

 

Charge to

Shipper

Receiver

3rd party

 

Cash

 

 

 

 

 

001-158545-85

 

Cheque

 

Payer Account No. ______________________________________________________

 

Credit Card

 

Shipment Insurance see reverse

 

Not

all payment

 

Yes Insured value (in local currency)

 

 

1200

options are available

 

in

all

countries.

DESTINATION CODE

8Services

Domestic

International

International

European

Document

Non-Document

Union

 

Not all Services are available to and from all locations

GREY SECTIONS FOR DHL

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

USE ONLY

Origin copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

Express 9 (10.30 to the USA)

2

 

From (Shipper)

 

258-85695

Shipper’s account number

Contact name

 

258-85695

John Kirkwood

4 Shipment details

 

 

 

 

Express 12

Express / Worldwide

Express Envelope

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

Total number

of packages

9

Total Weight

kggr

Dimensions in cm

Pieces Length Width Height

@

x

x

@

x

x

@

x

x

@

x

x

 

 

Other

 

 

Optional Services (extra charges may apply)

 

 

Saturday Delivery

Special Pick-Up

 

 

Delivery Notification

 

 

 

 

Other

 

 

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

 

 

 

 

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

PARAGON - EUEE3pt0607DR - (213750) VERSION 1 3rd proof

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

 

 

GA 30076

 

+1 258 585 965

 

 

 

 

 

 

 

 

 

3

 

To (Receiver)

 

 

Alfreds Futterkiste

Obere Str. 57

12209

Berlin

Germany

 

 

 

 

 

 

 

 

 

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

 

 

 

12209

 

 

 

Germany

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

 

Shipper’s VAT/GST number

 

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

 

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

 

Repair / Return

Temporary

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

 

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

Signature

Date

/

/

 

 

 

 

kg

gr

Consignee

 

 

 

CHARGES

 

 

 

 

/

Services

 

 

Other

 

 

Parcel

Insurance

 

 

 

 

copy

VAT

 

 

 

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS - 06-07 - P2 - EUEE

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

Shipper’s copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS

TERMS AND CONDITIONS

OF CARRIAGE

(”Terms and Conditions”)

1. Customs, Exports and Imports

DHL may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper: (1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations, (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who DHL believes in its reasonable opinion to be authorised.

IMPORTANT NOTICE

When ordering DHL’s services you, as ”Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that DHL accepts the Shipment unless otherwise agreed in writing by an authorised officer of DHL. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected.

”Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier. A ”waybill” shall include any label produced by DHL automated systems, air waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). ”DHL” means any member of the DHL Express Network.

9. Delayed Shipments

DHL will make every reasonable effort to deliver the Shipment accor- ding to DHL’s regular delivery schedules, but these are not guaranteed and do not form part of the contract. DHL is not liable for any damages or loss caused by delays.

10. Circumstances beyond DHL’s control

DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control.These include but are not limited to: -”Act of God”- e.g. earthquake, cyclone, storm, flood, fog; ”Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related to the nature of the Shipment, even if known to DHL; riot or civil commotion; any act or omission by a person not employed or contracted by DHL e.g. Shipper, Receiver, third party, customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.

11. Warsaw Convention

If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, if applicable, governs and in most cases limits

EUEE3pt0607DR

2. Unacceptable Shipments

Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:

it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), any applicable government department or other relevant organisation;

no customs declaration is made when required by applicable customs regulations; or

DHL decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

3. Deliveries & Undeliverables

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If Receiver refuses delivery or to pay for delivery, or the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper.

4. Inspection

DHL has the right to open and inspect a Shipment without prior notice to Shipper.

5. Shipment Charges & Billing

DHL’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by DHL to confirm this calculation. Shipper shall pay or reimburse DHL for all Shipment charges, storage charges, duties and taxes owed for services provided by DHL or incurred by DHL on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed

unacceptable for transport as described in Section 2.

6. DHL’s Liability

DHL contracts with Shipper on the basis that DHL’s liability is strictly limited to direct loss only and to the per kilo/lb limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DHL’s attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. DHL’s liability in respect of any one Shipment transported, without prejudice to Sections 7-11, is limited to its actual cash value and shall not exceed the greater of $US 100 or:

$US 20.00/kilogram or $US 9.07/lb for Shipments transported by air or other non-road mode of transportation; or

$US 10.00/kilogram or $US 4.54/lb for Shipments transported by road (not applicable to the US).

Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Clause 8 (Shipment Insurance) or make its own insurance arrangements, failing which Shipper assumes all risks of loss or damage.

7. Time Limits for Claims

All claims must be submitted in writing to DHL within thirty (30) days from the date that DHL accepted the Shipment, failing which DHL shall have no liability whatsoever.

8. Shipment Insurance*

DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

*Not available for mail services

DHL’s liability for loss or damage.

12. Shipper’s Warranties and Indemnity

Shipper shall indemnify and hold DHL harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following warranties and representations:

all information provided by Shipper or its representatives is complete and accurate;

the Shipment was prepared in secure premises by Shipper’s employees;

Shipper employed reliable staff to prepare the Shipment;

Shipper protected the Shipment against unauthorised interference during preparation, storage and transportation to DHL;

the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling;

all applicable customs, import, export and other laws and regulations have been complied with; and

the waybill has been signed by Shipper’s authorised representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper.

13. Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

14. Governing Law

Any dispute arising under or in any way connected with theseTerms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

15. Severability

The invalidity or unenforceability of any provision shall not affect any other part of theseTerms and Conditions.

Document Attributes

Fact Name Description
Waybill Purpose The DHL Waybill form is used for tracking shipments via the DHL website and contains all necessary details for shipping, including payer information, shipment insurance, and destination codes.
Payment Options It offers multiple payment options to the clients, including shipper, receiver, third party, cash, cheque, and credit card, although availability varies by country.
Shipment Insurance The form allows shippers to opt for shipment insurance by marking the respective field and indicating the insured value in local currency.
Service Types It lists various services, like domestic, international, and different express and global mail options, highlighting that not all services might be available in all locations.
Shipper and Receiver Information Included are detailed fields for both shipper and receiver's contact details, account numbers, and addresses, noting that DHL cannot deliver to P.O. Boxes.
Shipment Details It captures specifics about the shipment such as total number of packages, total weight, dimensions, and a full description of contents for customs.
Customs and Export Compliance Requires shipper’s VAT/GST or EIN/SSN for non-document shipments only, along with a declaration of the type of export and destination duties/taxes responsibilities.
Governing Laws The terms and conditions note that DHL services are governed by the law of the country of origin of the shipment, and by accepting the services, shippers agree to these terms unless otherwise stated in writing.

How to Fill Out Dhl Waybill

Filling out the DHL Waybill form is a critical step in ensuring your shipment is processed efficiently and accurately. By meticulously completing the form, you enable DHL to provide tailored service, meeting the specific needs of your shipment. The form captures essential details, ranging from payer information to shipment insurance, and it is vital for both the sender and receiver that these sections are completed properly. The steps outlined below are designed to guide you through each part of the form, ensuring clarity and accuracy in the information provided.

  1. Under the ORIGIN section, start by selecting the payment option. If the payer account number and insurance details panel shows multiple options, tick the appropriate box (Shipper, Receiver, or 3rd Party) and choose the method of payment (Cash, Cheque, Credit Card). Enter the Payer Account Number if available.
  2. In the Shipment Insurance area, check 'Yes' if insurance is needed, and specify the insured value in the local currency. Note that not all payment options or insurance services are available in all countries.
  3. Move to the DESTINATION CODE and Services section to select the type of service required (Domestic, International, or within the European Union) and if the shipment is a Document or Non-Document. Remember, service availability varies by location.
  4. For the From (Shipper) part, provide the shipper's account number, contact name, shipper's reference, company name, address, postcode/zip code, and contact details.
  5. In the To (Receiver) section, fill in the receiver's company name, delivery address (DHL cannot deliver to a PO Box), postcode/zip code, country, contact person, and contact details.
  6. Under Shipment details, list the total number of packages, their total weight, and dimensions. This information helps in determining the dimensional/chargeable weight.
  7. Provide a Full description of contents, including content and quantity, which is crucial for customs clarity.
  8. If sending Non-Document Shipments (Customs Requirement), attach the required proforma or commercial invoice copies. Include the shipper's VAT/GST number, receiver’s VAT/GST or shipper’s EIN/SSN, declared value for customs, and the harmonized commodity code if applicable.
  9. Select the TYPE OF EXPORT (Permanent, Repair/Return, Temporary), and determine who pays the destination duties/taxes. If not specified, the receiver will be billed.
  10. Choose any Optional Services needed, such as Saturday Delivery or Special Pick-Up, and mention any other service under "Other".
  11. Fill in the charges section, detailing the Services, Insurance, VAT (if applicable), currency, and total.
  12. Indicate the PAYMENT DETAILS for transport collect sticker (if using Cheque or Credit Card), including card number and expiration date.
  13. Finally, review the Shipper’s agreement, sign and date to confirm that you agree to DHL’s Terms and Conditions of Carriage and that your shipment does not contain prohibited items.

After successfully completing and reviewing the form for accuracy, the next step is to submit it alongside your shipment. Ensure that any required additional documents, especially for non-document shipments, are attached as indicated. DHL will then process your shipment based on the provided details, ensuring it reaches its destination as efficiently as possible. Tracking your shipment is possible through the DHL website, using the details you've provided on the form.

More About Dhl Waybill

  1. What is a DHL Waybill form and why is it important?

    A DHL Waybill form is a crucial document in the shipping process, serving as a contract between the shipper and DHL for the transportation of goods. This form includes all necessary shipment details such as sender and receiver information, shipment details, payment method, and service type. The importance of this document cannot be understated, as it ensures the correct handling, tracking, and delivery of the shipment, while also detailing the terms and conditions of carriage, including liability and claims information.

  2. How can I track my shipment through the DHL Waybill?

    To track your shipment, you can visit the DHL website provided on the waybill form (http://www.dhl.com) and enter your waybill number—a unique identifier for your package. This feature allows for real-time monitoring of your shipment’s progress towards its final destination.

  3. What payment options are available for DHL shipments?

    Payment for DHL shipments can be made through various methods, including shipper account, credit card, cash, or cheque. However, not all payment options are available in every country. It's important to verify which payment methods are accepted in your location and for your specific service type.

  4. Can I insure my DHL shipment and how?

    Yes, shipment insurance is available for DHL shipments to protect against loss or damage. If you wish to insure your shipment, you need to indicate this on the DHL Waybill form by selecting the insurance option and specifying the insured value. Keep in mind that additional charges will apply, and not every shipment or country may offer insurance options.

  5. What are the different service types mentioned on the DHL Waybill?

    The DHL Waybill form lists various service types, including domestic, international, and European Union domains, along with document and non-document shipments. Additionally, there are express services like Express 9 (delivery by 10:30 to the USA), Express 12, and Worldwide Express Envelope. These options cater to different needs regarding speed, destination, and type of goods being shipped.

  6. What should I do if my shipment is non-document and requires customs processing?

    For non-document shipments, customs regulations require the attachment of an original and four copies of a Proforma or Commercial Invoice. It's also necessary to provide the shipper’s VAT/GST number or EIN/SSN, and the declared value for customs. These details help in the accurate assessment of taxes and duties, ensuring a smoother customs clearance process.

  7. What happens if the delivery address is a P.O. Box?

    DHL cannot deliver shipments to P.O. Box addresses. When filling out the DHL Waybill, it is important to provide a physical street address for the delivery location. In cases where only a P.O. Box is provided, DHL may contact the shipper or receiver to obtain an alternative address, which could delay the shipment.

Common mistakes

Filling out a DHL Waybill form accurately is crucial to ensuring your shipment reaches its destination without any hitches. However, several common mistakes can lead to delays, additional charges, or even the return of your package. Here are ten mistakes people often make when completing the DHL Waybill form:

  1. Incorrect or incomplete payer account number. It's important to ensure this information is accurate to avoid billing issues.
  2. Selecting the wrong payment method (cash, check, credit card) or insurance option without checking if they are available in the recipient's country.
  3. Not providing a full description of contents, including content and quantity, which is critical for customs clearance.
  4. Failure to attach the original and four copies of a Proforma or Commercial invoice for non-document shipments, which is required for customs.
  5. Omitting or inaccurately stating the shipper's VAT/GST number or the receiver’s VAT/GST or the shipper's EIN/SSN, which can lead to customs delays.
  6. Leaving the declared value for customs blank or undervaluing the goods, affecting duties and taxes.
  7. Selecting the wrong type of service (domestic, international, EU, etc.), which can cause routing errors.
  8. Not specifying the type of export (Permanent, Repair/Return, Temporary) can complicate customs procedures.
  9. Incorrectly completing the contact information area, including the receiver's address (DHL cannot deliver to PO Boxes) and incorrect or incomplete phone numbers or email addresses.
  10. Failing to sign the shipper's agreement, which verifies acceptance of DHL’s terms and conditions, including liability limits.

To ensure a smooth shipping process, double-checking each section of the waybill form against these common mistakes is advisable. Proper completion not only secures your shipment but also avoids unnecessary delays and costs.

Documents used along the form

When shipping with DHL, utilizing their Waybill form is just one part of the process. There are several other forms and documents that often accompany this form to ensure the efficient and compliant transportation of goods across borders. Understanding these documents can simplify the shipping process, making it smoother for both the sender and the receiver.

  • Commercial Invoice: This document provides information about the contents of the shipment, their value, and the transaction between the seller and the buyer. It is essential for customs clearance.
  • Proforma Invoice: Similar to the commercial invoice, this is used for international shipments and provides a detailed list of the shipment contents. It's primarily used for customs and is not a request for payment.
  • Export Packing List: Much more detailed than a standard packing list, this document lists all items in the shipment, their specifications, and the package type. It’s critical for verifying shipment contents upon arrival.
  • Certificate of Origin: This certifies the country in which the product was manufactured and may be required by customs to determine if the goods are eligible for import, or subject to duties.
  • Shipper's Letter of Instruction (SLI): This provides the carrier with specific handling and delivery instructions for the shipment. It also grants the carrier authorization to act as the shipper’s agent for export control and customs.
  • Bill of Lading (BOL): A contract between the owner of the goods and the carrier. For ocean shipments, this is often parallel to the air waybill but for sea transport.
  • Import License: Required by some countries for specific goods. It verifies that the import of certain shipments is allowed.
  • Inspection Certification: Some goods require an inspection before shipment or upon arrival. This certificate affirms that goods have been inspected and meet quality or regulatory standards.
  • Dangerous Goods Declaration: For shipments containing hazardous materials, this declaration outlines the nature of the goods and how to handle them safely. It's crucial for the safety of all involved in transporting the shipment.

Each of these documents plays a vital role in the journey of an international shipment, ensuring that it complies with legal and regulatory requirements, and reaches its destination without unnecessary delays or costs. Proper preparation and understanding of these documents can significantly affect the efficiency and success of shipping goods internationally.

Similar forms

  • The FedEx Air Waybill is similar because it also serves as a shipping document for air cargo with details about the shipment, the shipper, and the recipient. Both forms include payment method details, service type, and shipment tracking options.

  • The UPS Shipping Label has similarities, offering information on the shipper, receiver, the mode of payment, and specific service choices, including international and domestic options, much like the DHL Waybill.

  • USPS Shipping Label Form closely resembles the DHL Waybill as it contains information necessary for both domestic and international mailing, including details about the sender, recipient, and package.

  • Bill of Lading shares similarities as it outlines details about the goods being transported, the carrier, and the consignee, but is used for a broader range of transportation modes beyond air freight.

  • Commercial Invoice is related in that it provides a detailed list of the shipment contents, value for customs, and the parties involved, which is required for international shipments in both documents.

  • The Export Declaration has parallels with the DHL Waybill since it includes exporter and consignee information, as well as details about the goods being shipped internationally.

  • Customs Declaration forms bear resemblance as they are required for international shipments to detail the contents, value, and purpose of the shipment, similar to sections found in the DHL Waybill.

  • A Packing List complements the DHL Waybill by detailing the specific items in the shipment, quantities, and weight, which is crucial for both documentations during international trade.

  • The Certificate of Origin is somewhat similar since it certifies where the goods originated, which can be an essential detail in the DHL Waybill for international shipments subject to trade agreements.

Dos and Don'ts

When completing the DHL Waybill form, attention to detail is crucial for ensuring your shipment is processed accurately and efficiently. To assist with this process, here are some do's and don'ts:

    Do:
  • Ensure that all information is complete and accurate, including the contact details and addresses for both the shipper and the receiver.
  • Choose the correct service option that matches your shipping needs, whether domestic or international.
  • Provide a detailed description of the shipment contents, especially for non-document shipments, to facilitate smooth customs clearance.
  • Include the correct payer account number if the shipment charges are to be billed to an account.
  • Sign and date the waybill to signify agreement with DHL’s terms and conditions.
    Don't:
  • Forget to attach the original and four copies of a Proforma or Commercial invoice for non-document shipments as required for customs.
  • Leave the ‘Declared Value for Customs’ section blank, to avoid unnecessary delays with customs clearance.
  • Omit necessary payment details, including selecting the correct payment method.
  • Attempt to ship items that are classified as prohibited or dangerous goods without following the proper procedures and declarations.
  • Assume all payment options are available in all countries; verify available payment methods for the destination country.

By following these guidelines, you can help ensure that your shipment is dispatched and delivered with minimal delays and complications. Always refer to the latest DHL shipping guidelines and requirements for your specific destination to stay updated on any changes.

Misconceptions

When it comes to shipping and receiving packages internationally, understanding the specifics of the process is crucial. The DHL Waybill form is a key document in this process, but there are several misconceptions about its use and requirements. Clarifying these can help ensure smoother shipments and fewer surprises.

  • Every payment option is available in every country: There's a common belief that all payment options listed on the DHL Waybill form, such as cash, cheque, and credit card, are universally available. However, the truth is that not all payment options are available in every country. This limitation can be due to various factors, including local banking and financial regulations.

  • DHL can deliver to PO boxes: Another misconception is that DHL can deliver shipments to PO boxes. The DHL Waybill form clearly states that DHL cannot deliver to PO box addresses. This is because DHL requires a physical address for delivery due to the need for signature confirmation and other security measures.

  • All services are available to and from all locations: It is often assumed that all DHL services listed on the Waybill, such as Domestic, International, European Union Document and Non-Document, are available between all locations. However, this is not true. Service availability depends on the origin and destination countries, as well as their specific service capabilities and international agreements.

  • Shipper’s reference is fully displayed: Some believe that the complete shipper's reference they provide will be displayed on the invoice. According to the DHL Waybill sample, only the first 12 characters of the shipper's reference will be shown on the invoice, which could be crucial for record-keeping and tracking purposes.

  • Insurance is automatically included: There's a belief that insurance is automatically included for all shipments. While the DHL Waybill form does have a section for shipment insurance, it clearly indicates that opting for insurance is not mandatory. Shippers must explicitly indicate they want insurance coverage, and it may incur additional charges.

  • Shipments do not require detailed content descriptions for customs: Lastly, there's a misconception that detailed content descriptions are only necessary for certain shipments. However, the form specifies that for non-document shipments (which includes most goods), attaching the original and four copies of a Proforma or Commercial invoice is required for customs. This documentation must detail the content and quantity of the shipment, which is crucial for customs clearance.

Understanding the nuances of the DHL Waybill can greatly improve the efficiency and reliability of international shipping. By correcting these common misconceptions, shippers and receivers can manage their expectations and prepare their shipments more accurately.

Key takeaways

Understanding the DHL Waybill form is crucial for ensuring your shipment reaches its destination without any hiccups. Here are five key takeaways to guide you through filling out and using this form effectively:

  • Payment and Insurance Options: It's important to specify who will be responsible for the shipment charges—whether it's the shipper, receiver, or a third party. Additionally, deciding on shipment insurance upfront and indicating the insured value can protect your items against loss or damage.
  • Complete Shipper and Receiver Information: Accurately filling in the details for both the sender (shipper) and the recipient (receiver) ensures that DHL can contact the relevant parties if there are any issues. Remember that DHL cannot deliver to P.O. Boxes, so a physical address is required for the delivery.
  • Shipment Details: Providing an accurate description of the contents, total number of packages, weights, and dimensions helps DHL to handle your shipment appropriately. For non-document shipments, attaching the required customs documentation, such as a Proforma or Commercial Invoice, is essential for customs clearance.
  • Optional Services and Special Instructions: Tailor your shipping needs by selecting any optional services offered by DHL, like Saturday delivery or special pickup requests. If there are special delivery instructions or notification requirements, make sure to include these on the form.
  • Agreement and Signature: The shipper's agreement section confirms that you, as the sender, understand and agree to DHL's terms and conditions of carriage. This includes limitations on liability and the stipulation that the shipment does not contain prohibited items. Signing this section is mandatory for the form to be processed.

By paying close attention to these key areas when filling out the DHL Waybill form, shippers can ensure their packages are dispatched efficiently and arrive safely at their destination. Always consult the most current version of the form and reach out to DHL directly for any clarifications or if your shipment has unique requirements.

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