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Outline

Understanding the Edison Electricity Bill form provides customers with crucial information regarding their electricity consumption and the associated costs. Enclosed within a comprehensive six-page document, this form meticulously details every aspect of the customer's electrical usage, charges, and payment options, using data specific to the customer's account. It kicks off with the customer's account and service account numbers, followed by a summary of previous balances, recent charges, and the total amount due. It further breaks down electricity usage, comparing current consumption with previous periods, therefore offering insights into usage patterns. The form not only outlines the fixed and variable charges but also provides details on delivery charges, including both peak and off-peak periods, adjusting for power factors, and includes surcharges such as the Direct Access cost responsibility surcharge and the Power Charge Indifference Adjustment (PCIA). Important customer notifications concerning rotating outages, payment options, and procedures for disputing charges or dealing with past-due bills are incorporated, ensuring customers are well-informed of their rights and responsibilities. Additionally, the form outlines the consequences of late payments and gives instructions for automatic payment setup, changing addresses, or contesting bill accuracy, embodying a comprehensive tool for managing and understanding electricity bills.

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P.O. Box 300

Your electricity bill

 

Rosemead, CA

 

91772-0001

 

 

 

www.sce.com

 

 

 

 

 

TOU-8 DA NON-CON / Page 1 of 6

For billing and service inquiries

Customer account

2-00-000-0000

call 1-800-799-4723, 24 hrs a day, 7 days a week

 

 

 

 

Service account

3-000-0000-00

Date bill prepared: May 2 '08

 

54321 ANYWHERE ST

 

 

 

CLARMONT, CA 91711

 

 

Rotating outage

Group N001

Your account summary

Amount of your last bill

$17,831.36

Payment we received on Apr 14 '08 - thank you

-$17,831.36

Balance forward

$0.00

Your new charges

$18,129.48

Total amount you owe by May 21 '08

$18,129.48

1

Compare the electricity you are using

For meter Z123Y-4567 from Apr 2 '08 to May 1 '08

 

Total electricity you used this month in kWh

280,967

 

Electricity (kWh)

 

Demand (kW)

 

 

Winter Season

 

 

 

 

Mid peak

125,426

 

580

(Apr 4 '08 13:45 to 14:00)

Off peak

155,541

 

526

(Apr 24 '08 07:45 to 08:00)

Total

280,967

 

 

 

Your daily average electricity usage (kWh)

9689

6459

3230

0

Apr '06

Apr '07

Mar '08

Apr '08

Your next meter read will be on or about Jun 2 '08.

Reactive usage is 178,320 kVarh

Maximum demand is 580.0 kW

Reactive demand is 329.0 kVar

Please return the payment stub below with your payment and make your check payable to Southern California Edison.

If you want to pay in person, call 1-800-747-8908 for locations, or you can pay online at www.sce.com.

(14-574)

Customer account 2-00-000-0000

Please write this number on your check. Make your check payable to Southern California Edison.

TOU-8 DA NON-CON

ATTN: ACCOUNTS PAYABLE 54321 ANYWHERE ST CLAREMONT, CA 91711-4617

Amount due by May 21 '08

$18,129.48

 

 

 

Amount enclosed

$

 

 

 

 

P.O. BOX 300

ROSEMEAD, CA 91772-0001

TOU-8 DA NON-CON / Page 2 of 6

Important information

Rotating Outages

A rotating outage is a controlled electric outage that lasts approximately one hour for a group of circuits, which is used during electric system emergency conditions to avoid widespread or uncontrolled blackouts. Each SCE customer is assigned a rotating outage group, shown on the upper part of the SCE bill. If your rotating outage group begins with the letters A, M, R, S, or X, you are subject to rotating outages. If it begins with N or Exempt, you are not. Your rotating outage group may change at any time. For more information, and to see which rotating outage groups are likely to be called in the event of a system emergency, visit www.sce.com or call (800) 655-4555.

Options for Paying Your Bill

You can pay your bill by:

·Mail

·In person at an authorized payment location

·By telephone

·Online at www.sce.com

You may call us for electronic payment options, to make payment arrangements, or for information on agencies to assist you in bill payment.

Past-Due Bills

Your bill was prepared on May 2, 2008. Your bill is due when you receive it and becomes past due 19 days after the date the bill was prepared. You will have 15 days at your new address to pay a bill from a prior address before your service will be terminated. SCE does not terminate residential service for non- payment of bills for other classes of service. Termination of electric service requires a reconnection charge. A field assignment charge may appear on your next bill if SCE visits your premises because of non- payment. If you are a residential customer, and claim an inability to pay and payment arrangements have not been extended to you by SCE pursuant to SCE's filed tariffs, you may contact the California Public Utilities Commission (CPUC).

Disputed Bills

If you think your bill is incorrect, call us and speak with a customer service representative, or if necessary, with a manager. If you feel unsatisfied with the result of such discussion(s), contact the CPUC, Consumer Affairs Branch by mail at: 505 Van Ness, Room 2003, San Francisco, CA 94102; or at: WWW.CPUC.CA.GOV, (800) 649-7570, TTY: (800) 924-9599. Include a copy of your bill, why you believe SCE did not follow its rules and rates, and a check or money order made out to the CPUC for the disputed amount. You must pay the disputed amount, or send it to the CPUC, before the past-due date to avoid disconnection. The CPUC accepts payment only for matters relating directly to bill accuracy. While the CPUC is investigating your complaint, you must pay any new SCE bills that become due.

Rules and Rates

SCE's rules and rates are available in full at www.sce.com or upon request.

Late Payment Charge (LPC)

A late payment charge of .9% will be applied to the total unpaid balance on your account if full payment is not received by the due date on this bill (except for CARE rate and state agency accounts).

Electronic Fund Transfers (EFT)

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution, but the transaction will appear on your financial institution statement. If you do not wish to authorize an electronic fund transfer, please call the 800 number on the front of your bill.

To change your contact information or enroll in SCE's payment option, complete the form below and return it in the enclosed envelope.

Change of Mailing Address: 2-00-000-0000

STREET #

STREET NAME

 

 

APARTMENT #

 

 

 

 

 

CITY

 

 

STATE

ZIP CODE

 

 

 

 

 

TELEPHONE #

 

E-MAIL ADDRES

 

 

 

 

 

 

Direct Payment (Automatic Debit) Enrollment: 2-00-000-0000

I hereby authorize SCE and my financial institution to automatically deduct my monthly payment from the checking account as shown on my enclosed check, ten calendar days after my bill is mailed.

Signature _____________________________ Date _______________

To change your checking account information or to be removed from the Direct Payment program please call SCE @ 1-800-655-4555.

3

TOU-8 DA NON-CON/Page 3 of 6

Usage comparison

 

Apr '06

Apr '07

May '07

Jun '07

Jul '07

Aug '07

Sep '07

Oct '07

Nov '07

Dec '07

Jan '08

Feb '08

Mar '08

Apr '08

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total kWh used

280,051

253,570

296,684

301,623

291,224

299,149

319,281

326,623

307,974

291,764

284,592

310,392

287,883

280,967

Number of days

29

29

30

29

32

29

30

32

31

33

29

32

30

29

Appx. average kWh

9,656

8,743

9,889

10,400

9,100

10,315

10,642

10,206

9,934

8,841

9,813

9,699

9,596

9,688

used/day

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Details of your new charges

Your rate: TOU-8 (Direct Access)

Billing period: Apr 2 '08 to May 1 '08 (29 days)

Delivery charges

Your Delivery charges include:

Facilities rel demand

580 kW x $9.90000 x 5/29 days

$990.00

Facilities rel demand

580 kW x $10.77000 x 24/29 days

$5,169.60

Energy-Winter

 

 

Mid peak

21,625 kWh x $0.00903

$195.27

Mid peak

103,801 kWh x $0.01009

$1,047.35

Off peak

26,817 kWh x $0.00903

$242.16

Off peak

128,724 kWh x $0.01009

$1,298.83

Customer charge

 

$71.55

Customer charge

 

$379.07

Power factor adj

329 kVar x $0.18000

$59.22

Direct Access cost responsibility surcharge

 

DA CRS DWR bond

280,967 kWh x $0.00477

$1,340.21

PCIA

232,524 kWh x $0.00107

$248.80

PCIA

48,443 kWh x -$0.00391

-$189.41

DA CRS UC

48,443 kWh x $0.02001

$969.34

DA CRS UC

232,524 kWh x $0.01780

$4,138.93

CTC

48,443 kWh x $0.00613

$296.96

CTC

232,524 kWh x $0.00336

$781.28

Other charges or credits

 

 

Revenue cycle services credit

 

-$15.46

Generation Municipal Surcharge

 

$160.64

 

 

 

Subtotal of SCE charges

 

$17,184.34

Claremont UUT

$17,184.34 x 5.50000 %

$945.1

Your new charges

 

$18,129.48

·$1,209.91 transmission charges

·$6,404.84 distribution charges

·$165.29 nuclear decommissioning charges

·$1,605.58 public purpose programs charge

Your overall energy charges include:

·$152.02 franchise fees

Additional information:

·Percentage of energy provided by DWR used to calculate GMS factor this month: 26.513%

·Service voltage: 480 volts

·Generation Municipal Surcharge (GMS) factor: 0.008930

Page 4 of 6

May 2008

3

Page 5 of 6

Page 6 of 6

Document Attributes

Fact Detail
Address for Mail Payments P.O. Box 300, Rosemead, CA 91772-0001
Website for Online Payments and Inquiries www.sce.com
Customer Service Number 1-800-799-4723 (Available 24/7)
Bill Preparation Date May 2, 2008
Total New Charges $18,129.48
Payment Due Date May 21, 2008
Governing Law for Disputes California Public Utilities Commission (CPUC)
Rate Plan TOU-8 (Direct Access)

How to Fill Out Edison Electricity Bill

Understanding how to accurately complete the Edison Electricity Bill form is essential for managing your utility expenses efficiently. Each section of the bill form provides vital information regarding your electricity use, charges, and payment details. Accurately filling out the form ensures that your payment is processed correctly and helps avoid any misunderstandings or delays. Follow these step-by-step instructions to accurately complete your Edison Electricity Bill form.

  1. Begin by examining the top section of your bill, which contains the mailing address, P.O. Box 300, Rosemead, CA 91772-0001, and the Edison website, www.sce.com.
  2. Identify your customer account number (e.g., 2-00-000-0000) and service account number (e.g., 3-000-0000-00) near the top of the bill. Keep these numbers handy as you will need them for inquiries and payments.
  3. Note the date the bill was prepared, found under the service account number, to understand your billing cycle.
  4. Review your account summary section, which includes the amount of your last bill, any payments received, the balance forward, your new charges, and the total amount you owe. Verify these figures to ensure accuracy.
  5. In the section detailing your electricity usage, compare the electricity usage for the current and past billing cycles. Note down the total electricity used this month in kWh, and pay attention to any significant changes.
  6. Refer to the section marked "Your next meter read" to know when to expect your next meter reading, which is crucial for monitoring your usage and ensuring accurate billing.
  7. Pay special attention to the payment stub located at the bottom of the bill. This stub should be returned with your payment. Ensure you write the customer account number on your check or money order, and make it payable to Southern California Edison.
  8. If there are options or instructions for changing your contact information or enrolling in direct payment, review these sections carefully. Fill out any necessary fields if you wish to make changes or enroll.
  9. Last, thoroughly review the sections on the back pages that detail your new charges, including delivery charges, power factor adjustments, and other charges or credits. This will give you a comprehensive understanding of the components contributing to your total amount due.

Once you have completed all the steps above, your next actions will involve choosing a payment method that suits your preferences, such as paying online, by mail, in person, or by telephone. Remember to verify all information for accuracy before submitting your payment to ensure it is processed efficiently and correctly. Staying informed about your electricity usage and charges is key to managing your utilities effectively.

More About Edison Electricity Bill

  1. How can I pay my Edison Electricity Bill?

    You can pay your Edison Electricity Bill in several ways: through mail, in person at an authorized payment location, by telephone, or online at the Edison website. For more details or to explore electronic payment options, you can call 1-800-799-4723 anytime.

  2. What happens if my bill is past due?

    If your bill becomes past due, which occurs 19 days after the bill preparation date, additional actions might be required. For residential addresses, a grace period of 15 days is given to settle any bills from a previous address before service is terminated. It's important to note that residential service will not be terminated for non-payment of bills from other service classes. However, reconnection will require a fee, and a field assignment charge may apply if an SCE visit to the premises is necessary due to non-payment.

  3. What should I do if I disagree with the bill amount?

    If you believe your bill is incorrect, first discuss the issue with a customer service representative or their manager by calling 1-800-799-4723. If dissatisfied, you can contact the CPUC at their address in San Francisco or through their website. Include a copy of your bill, an explanation, and payment for the disputed amount. While under investigation, continue paying new bills that are due.

  4. Is there a charge for late payments?

    Yes, a late payment charge of 0.9% is applied to the total unpaid balance if full payment isn't received by the due date. This doesn't apply to accounts under CARE rates or those belonging to state agencies.

  5. What is a rotating outage?

    A rotating outage is a temporary, controlled electricity outage lasting about an hour for a specific group of circuits to prevent widespread blackouts during emergencies. Your bill indicates your rotating outage group. This group can change, and information on groups subject to outages can be found on the Edison website or by contacting them directly.

  6. Can I enroll in automatic payments?

    Yes, by authorizing SCE and your financial institution, monthly payments can be automatically deducted from your checking account. This authorization occurs ten days after your bill is mailed. To enroll, complete the form section regarding Direct Payment on your bill, sign, and return it. Changes or cancellations to this service can be made by calling SCE.

  7. How is my electricity usage compared over time?

    Your bill details your electricity usage for the current month and compares it with past months, helping you observe usage trends. It displays the total kWh used, average daily usage, and breaks down the consumption by different periods or seasons, which can help in understanding usage patterns and potentially identifying areas where consumption can be reduced.

Common mistakes

When completing the Edison Electricity Bill form, it's common for people to make several mistakes that can lead to inaccuracies or delays. Knowing these mistakes can help ensure a smoother process.

  1. Incorrect customer account numbers: Some people mistakenly input the wrong customer account number, which can lead to payments being misapplied.

  2. Forgetting to sign the check: This oversight can cause delays, as payment cannot be processed without a signature.

  3. Not writing the correct amount on the check: It's crucial to double-check that the amount written matches the total amount owed to avoid underpayment or overpayment issues.

  4. Omitting the service account number: Without the service account number, it can be challenging to accurately apply the payment to the specific service being billed.

  5. Not specifying a payment method for electronic payments: Failing to clearly indicate whether the payment is through direct debit or another form of electronic payment can cause confusion.

  6. Incorrectly filling out the change of address section: People often make mistakes or provide incomplete information when updating their mailing address, leading to potential miscommunication.

In addition to these specific errors, general mistakes often occur:

  • Ignoring rotating outage group information: This can lead to unpreparedness during scheduled outages.

  • Overlooking the payment stub: Failure to return the payment stub with the bill can result in payment processing delays.

  • Miscalculating new charges: People sometimes misinterpret their usage or the rates applied, leading to misunderstandings about their total charges.

Understanding and avoiding these common mistakes can make managing your Edison Electricity Bill smoother and more accurate.

Documents used along the form

When handling your Edison Electricity Bill, there are several other documents and forms that households and businesses often find useful to accompany the bill management process. These additional documents can help with understanding your energy usage, making payments, disputing charges, or updating account information. Below is a list of common documents used alongside the Edison Electricity Bill.

  • Payment Stub: This is part of your electricity bill. You detach it and send it back with your check or money order. It ensures your payment is correctly applied to your account.
  • Energy Efficiency Rebate Forms: If you've purchased energy-efficient appliances or made home improvements that qualify for rebates, these forms are necessary to claim your rebates. They require details about the purchase and may need to be mailed in or submitted online.
  • Dispute Resolution Forms: If you disagree with charges on your bill, filling out a dispute resolution form is the first formal step in seeking a correction. It allows you to outline the nature of your dispute and provide evidence to support your claim.
  • Direct Payment Authorization Form: This form is used to set up automatic payments from your bank account. It requires providing your banking information and signature to authorize monthly deductions.
  • Service Connection/Disconnection Request Form: Whether moving in or out, these forms are used to start or stop service. They require information about your move-in date and new address or the date you intend to vacate.
  • Income Assistance Program Applications: For those who qualify, utility companies often offer programs to help with bill payments. These applications require detailed financial information to determine eligibility for assistance programs.

Effectively managing your Edison Electricity Bill goes beyond simply making monthly payments. By utilizing these additional forms and documents, customers can better manage their energy usage, ensure their billing is accurate, and take advantage of financial assistance programs and rebates. Always check with your utility provider for the most current forms and applications, as well as to confirm which documents you might need based on your specific situation.

Similar forms

  • The Edison Electricity Bill form shares similarities with Water Utility Bills. Both include basic account information, service dates, and usage details, although for different utilities. They detail current charges, including specific usage rates and any adjustments or credits applied. Additionally, they provide payment information, past payments received, and the balance due.

  • Internet Service Provider (ISP) Bills also resemble the Edison Electricity Bill form. These documents typically outline the billing period, account details, service address, and charge breakdowns for the service period. Moreover, ISP bills might include charges for usage beyond basic service agreements, similar to electricity usage tiers.

  • Cable Television Bills are another similar document type. They provide detailed account information, including customer and service account numbers, billing cycle information, and a breakdown of services charged, akin to the line items seen in electricity bills for different usage periods or services.

  • Forms similar to the Edison Electricity Bill include Natural Gas Utility Bills. These bills highlight consumption in terms of cubic feet or meters and convert this usage into billing units, comparable to how electricity bills show kilowatt-hour (kWh) usage. Breakdowns of charges, variable rate information, and other surcharges are common elements.

  • Another closely related document is the Mobile Phone Bill. It outlines usage charges, such as for data, texts, and minutes, and includes line items for base plan costs, overage charges, and regulatory fees, reflecting the structure of an electricity bill's charges for base usage, peak periods, and government-imposed fees.

  • Property Tax Bills share a similarity in terms of providing a detailed breakdown of charges and fees, although for a different service. Like utility bills, they list specific amounts due by certain dates and include account and customer identifiers, as well as information on payment options and penalties for late payment.

  • Credit Card Statements closely resemble the Edison Electricity Bill in layout and purpose. They summarize account activity, list previous balances and payments received, new charges, and present a total amount due. Detailed transactions or charges mirror the electric bill's detailed usage and service charges.

Dos and Don'ts

When filling out the Edison Electricity Bill form, it's important to follow certain guidelines to ensure the process is smooth and error-free. Here are lists of things you should and shouldn't do:

Things You Should Do:

  1. Ensure all personal information is current and accurate. This includes your address, customer account number, and service account number.
  2. Review the account summary and new charges carefully to understand your electricity usage and ensure the amounts due are correct.
  3. Use the correct payment stub when sending your payment to make sure it is applied to your account without delays.
  4. Consider enrolling in the Direct Payment option for convenience and to avoid missed payments, ensuring the financial institution and account information is correct.

Things You Shouldn't Do:

  1. Do not overlook the due date for your bill payment to avoid late payment charges or possible disconnection of service.
  2. Do not forget to sign and date any forms if you are changing your mailing address or enrolling in new payment options.
  3. Do not ignore the details of your new charges; if something seems incorrect, reach out to customer service immediately.
  4. Avoid sending payments without the payment stub or correct customer account number, as this may delay processing.

Misconceptions

When it comes to understanding the Edison Electricity Bill, several misconceptions can lead to confusion. By clarifying these, customers can better understand their bills and how their charges are determined.

  • Misconception 1: Your bill is solely based on the electricity you consume.

    While electricity usage does play a significant role in determining the total charges, the Edison Electricity Bill also includes other components such as delivery charges, customer charges, and taxes. Delivery charges cover the cost of transmitting and distributing electricity to your home. Customer charges are fixed monthly fees that cover customer service and billing. Additional charges may include city taxes, state taxes, and other regulatory program fees.

  • Misconception 2: The 'Total Amount You Owe' is always for the current month's usage.

    The 'Total Amount You Owe' includes the new charges for the current billing period plus any unpaid balance from previous bills. If you see a higher amount than expected, it may be due to past-due balances being carried over, not just the current month's usage.

  • Misconception 3: Rotating outages affect all customers equally.

    Rotating outages are controlled electrical outages designed to prevent widespread blackouts during emergency conditions. However, not all customers are subject to these outages. Customers are grouped, and the Edison Electricity Bill specifies if your group is subject to rotating outages. Additionally, some groups may be designated as exempt due to critical needs or infrastructure.

  • Misconception 4: Late payment charges apply immediately after the due date.

    A common misunderstanding is that late fees are applied the day after the due date. In reality, customers are given a grace period. The bill specifies that a Late Payment Charge (LPC) of .9% is applied to the total unpaid balance if full payment is not received by the due date. However, this does not mean it's applied immediately the next day. Customers should review their bill for specific details regarding payment timelines to understand when charges may apply.

By dispelling these misconceptions, customers can have a clearer understanding of their Edison Electricity Bill, leading to better management of their energy consumption and finances.

Key takeaways

When managing your Edison Electricity Bill, it’s essential to recognize key aspects of the bill to ensure accurate payments and understand your electricity usage better. Here are four crucial takeaways:

  • Understanding Your Bill: The bill provides a detailed account summary, including the amount of the last bill, any payments received, the balance carried forward, and the new charges incurred. This breakdown helps in tracking electricity usage and managing finances efficiently.
  • Payment Options: Edison offers multiple payment options for customer convenience. You can pay your bill by mail, in person at authorized locations, by telephone, or online. Additionally, there’s an option for direct payment enrollment, allowing automatic deductions from a checking account, providing a hassle-free way to ensure timely bill payments.
  • Dealing with Rotating Outages and Service Interruptions: Your bill identifies your rotating outage group, which is crucial information during electric system emergencies to prevent uncontrolled blackouts. Knowing your group helps you prepare for these outages. Moreover, the bill outlines policies related to service termination for non-payment, reconnection charges, and actions SCE may take due to unpaid bills, highlighting the importance of staying current with your payments.
  • Dispute Resolution and Rate Information: If you believe there’s an error on your bill, Edison encourages customers to contact customer service or the California Public Utilities Commission (CPUC) to resolve disputes. Additionally, it’s beneficial to understand the detailed charges on your bill, such as delivery charges, rate adjustments, and other specific fees, to fully comprehend how your total amount due is calculated. This transparency helps in managing energy expenses and disputes effectively.

By paying close attention to these aspects of your Edison Electricity Bill, you can better manage your electricity usage, ensure timely payments, and address any discrepancies promptly and efficiently.

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