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In the world of healthcare, navigating the processes required for medication approval can often seem like a daunting task for both patients and healthcare providers. Central to this process, for many, is the Express Scripts Prior Authorization form, a document that serves as a bridge between a prescribed medication and its coverage under a patient's drug benefit plan. This form must be filled out meticulously by any plan member who has been prescribed medication that necessitates prior authorization, signifying a crucial step in securing reimbursement for certain drugs. The submission involves three distinct steps, starting with the plan member completing Part A, followed by the prescribing physician's completion of Part B, and culminating with the form's transmission to Express Scripts Canada. Importantly, filling and submitting this form doesn't guarantee approval; this decision hinges on wider clinical criteria and evidence-based protocols, set out by Express Scripts Canada, against the backdrop of the medication's Health Canada approved indications. Should a request be denied, patients hold the right to appeal, underscoring the transparency and procedural fairness of the process. Notification of the decision is diligently communicated to both the plan member and, if requested, the prescribing doctor, ensuring all parties are informed. Through this intricate yet methodical process, the Express Scripts Prior Authorization form embodies a fundamental link in the chain of healthcare delivery, guiding patients and healthcare providers through the necessary administrative steps to access needed medications within the framework of their private drug benefit plans.

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Request for Prior Authorization

Complete and Submit Your Request

Any plan member who is prescribed a medication that requires prior authorization needs to complete and submit this form. Any fees related to the completion of this form are the responsibility of the plan member.

3 Easy Steps

STEP 1

Plan Member completes Part A.

STEP 2

Prescribing doctor completes Part B.

STEP 3

Fax or mail the completed form to Express Scripts Canada®.

Fax:

Mail:

Express Scripts Canada Clinical Services

Express Scripts Canada Clinical Services

1 (855) 712-6329

5770 Hurontario Street, 10th Floor,

 

Mississauga, ON L5R 3G5

Review Process

Completion and submission of this form is not a guarantee of approval. Plan members will receive reimbursement for the prior authorized drug through their private drug benefit plan only if the request has been reviewed and approved by Express Scripts Canada.

The decision for approval versus denial is based on pre-defined clinical criteria, primarily based on Health Canada approved indication(s) and on supporting evidence-based clinical protocols.

Please note that you have the right to appeal the decision made by Express Scripts Canada.

Notification

The plan member will be notified whether their request has been approved or denied. The decision will also be communicated to the prescribing doctor by fax, if requested.

Please continue to page 2.

Page 1

Request for Prior Authorization

Part A – Patient

Please complete this section and then take the form to your doctor for completion.

Patient information

 

 

 

 

 

 

First Name:

 

 

 

Last Name:

 

 

Insurance Carrier Name/Number:

 

 

 

 

 

Group number:

 

 

 

Client ID:

 

 

Date of Birth (DD/MM/YYYY):

/

/

Relationship:

□ Employee

□ Spouse □ Dependent

Language:

□ English

French

Gender:

□ Male

□ Female

Address:

 

 

City:

Province:

Postal Code:

Email address:

 

 

Telephone (home):

Telephone (cell):

Telephone (work):

Patient Assistance Program

 

 

Is the patient enrolled in any patient support program? ❒ Yes

❒ No

Contact name:

Telephone:

Provincial Coverage

 

 

Has the patient applied for reimbursement under a provincial plan? ❒ Yes ❒ No

What is the coverage decision of the drug? ❒ Approved ❒ Denied **Attach provincial decision letter**

Primary Coverage

If patient has coverage with a primary plan, has a reimbursement request been submitted? ❒ Yes ❒ No ❒ N/A What is the coverage decision of the drug? ❒ Approved ❒ Denied **Attach decision letter **

Authorization

On behalf of myself and my eligible dependents, I authorize my group benefit provider, and its agents, to exchange the personal information contained on this form. I give my consent on the understanding that the information will be used solely for purposes of administration and management of my group benefit plan. This consent shall continue so long as my dependents and I are covered by, or are claiming benefits under the present group contract, or any modification, renewal, or reinstatement thereof.

Plan Member Signature

Date

Page 2

Request for Prior Authorization

Part B – Prescribing Doctor

Drugs in the Prior Authorization Program may be eligible for reimbursement only if the patient uses the drug(s) for Health Canada approved indication(s). Please provide information on your patient's medical condition and drug history, as required by the group benefit provider to reimburse this medication.

All information requested below is mandatory for the approval process, any fields left blank will result in an automatic denial. Please fill any non-applicable fields with ‘N/A’. Supplemental information for this drug reimbursement request will be accepted.

First time Prior Authorization application for this drug *Fill sections 1, 2 and 4*

Prior AuthorizationRenewal for this drug *Fill sections 1, 3 and 4*

SECTION 1 – DRUG REQUESTED

Drug name:

Dose Administration (ex: oral, IV, etc) FrequencyDuration

Medical condition:

Will this drug be used according to its Health Canada approved indication(s)?

❒ Yes ❒ No

Site of drug administration:

 

❒ Home ❒ Doctor office/Infusion clinic ❒ Hospital (outpatient)

❒ Hospital (inpatient)

SECTION 2 – FIRST-TIME APPLICATION

Any relevant information of the patient’s condition including the severity/stage/type of condition

Example: monthly frequency and duration for migraines, fibrosis status for Hepatitis C patient, lab values such as LDL and IgE levels, BMI, symptoms etc. (please do not provide genetic test information or results)

Therapies (pharmacological/non-pharmacological) that will be used for treating the same condition concomitantly:

Page 3

Request for Prior Authorization

Section 2 - Continued

Please list previously tried therapies

 

Duration of therapy

Reason for cessation

Drug

Dosage and

 

Inadequate/

Allergy/

 

administration

 

 

From

To

Suboptimal

Drug

 

response

Intolerance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SECTION 3 – RENEWAL INFORMATION

Date of treatment initiation:

Details on clinical response to requested drug

Example: PASI/BASDAI, laboratory tests, etc. (please do not provide genetic test information or results)

If prior approval was not authorized by Express Script Canada, please attach a copy of the approval letter.

SECTION 4 – PRESCRIBER INFORMATION

Physician’s Name:

 

Address:

 

Tel:

Fax:

License No.:

Specialty:

Physician Signature:

Date:

Page 4

Document Attributes

Fact Name Detail
Submission Process The Express Scripts Prior Authorization form process involves three steps: completion by the plan member (Part A), completion by the prescribing doctor (Part B), and submission through fax or mail to Express Scripts Canada Clinical Services.
Responsibility for Fees Any fees associated with the completion of the Prior Authorization form are the responsibility of the plan member.
Approval Not Guaranteed Submitting the Prior Authorization form does not guarantee approval. Reimbursement for the drug is contingent on approval by Express Scripts Canada based on specific clinical criteria.
Review Basis The decision for approval or denial by Express Scripts Canada is based primarily on Health Canada approved indications and evidence-based clinical protocols.
Right to Appeal Plan members have the right to appeal the decision made by Express Scripts Canada concerning their Prior Authorization request.
Notification of Decision Plan members and, if requested, prescribing doctors will be notified of the approval or denial of the Prior Authorization request by Express Scripts Canada.
Governing Law While the document does not specify governing laws, it operates within the regulatory framework of Health Canada and the procedural guidelines of Express Scripts Canada.

How to Fill Out Express Scripts Prior Authorization

Filling out the Express Scripts Prior Authorization form is a crucial step for ensuring your prescribed medication is covered under your private drug benefit plan. The form is designed to assess whether the prescribed medication meets the criteria for coverage based on Health Canada's approved indications and evidence-based clinical protocols. It requires information from both the patient and the prescribing doctor. Understanding what to do after submission is also important. Once the form is submitted to Express Scripts Canada, the approval process begins. If approved, plan members can be reimbursed for the medication under their drug benefit plan. The decision, whether approval or denial, will be communicated to both the plan member and the prescribing doctor. Remember, if the request is denied, you have the right to appeal.

  1. Plan Member completes Part A:
    • Fill in your personal information including first and last name, insurance carrier name/number, group number, client ID, date of birth, relationship to the policyholder, preferred language, gender, address, email, and contact numbers.
    • Answer questions about enrollment in any patient support programs, provincial coverage, and primary plan coverage. Attach any relevant decision letters if applicable.
    • Sign the authorization section to allow your group benefit provider and its agents to exchange personal information contained in the form for administration and management purposes.
  2. Prescribing doctor completes Part B:
    • Indicate whether this is a first-time Prior Authorization application or a renewal. Fill sections accordingly (Sections 1, 2, and 4 for first-time applications; Sections 1, 3, and 4 for renewals).
    • Provide detailed information about the drug requested, including name, dose, administration method, frequency, duration, medical condition being treated, and site of drug administration.
    • Include relevant patient condition information, list of previously tried therapies with reasons for cessation, and, if a renewal, details on clinical response to requested drug.
    • Complete the prescriber information section with your name, address, contact information, license number, and specialty. Sign and date the form.
  3. Fax or mail the completed form to Express Scripts Canada:
    • Fax to 1 (855) 712-6329, or
    • Mail to Express Scripts Canada Clinical Services, 5770 Hurontario Street, 10th Floor, Mississauga, ON L5R 3G5.

After the form is submitted, it will undergo a review process. This process is based on pre-defined clinical criteria. Plan members will be notified of the outcome, and if approved, will receive reimbursement for the prior authorized drug through their private drug benefit plan. Remember, receipt of this form by Express Scripts Canada does not guarantee approval. Every plan member has the right to appeal a decision in case of a denial, ensuring fairness and comprehensive consideration for all requests.

More About Express Scripts Prior Authorization

  1. What is the Express Scripts Prior Authorization form?

    The Express Scripts Prior Authorization form is a document required for certain prescriptions before they are covered under a plan member's insurance. It involves a review process where the necessity of the prescribed medication is assessed based on clinical criteria and indications approved by Health Canada. This form must be completed and submitted by the plan member and prescribing doctor.

  2. Why do some medications require prior authorization?

    Prior authorization is used for medications that have specific clinical criteria to be met before they are deemed necessary. This process ensures that medications are used appropriately and efficiently, according to Health Canada approved indications and evidence-based clinical protocols. It helps in managing healthcare costs and in providing plan members with medications that are proven to be effective for their conditions.

  3. How do I complete the Express Scripts Prior Authorization form?

    Completing the form involves three steps:

    1. The plan member completes Part A of the form with their personal and insurance information.
    2. The prescribing doctor fills out Part B, providing details about the medical condition and the requested medication.
    3. The completed form is then faxed or mailed to Express Scripts Canada for review.
    Ensure that all sections are filled accurately to avoid delays in the review process.

  4. What happens after the form is submitted?

    After submission, the form undergoes a review process to determine if the requested medication meets the necessary criteria for approval. This review is based on clinical guidelines and the medication's approved indications. The plan member and prescribing doctor will be notified of the decision. Approval will lead to the medication being covered under the plan member's drug benefit plan.

  5. Is there a fee for completing the Prior Authorization form?

    Any fees associated with the completion of the Prior Authorization form are the responsibility of the plan member. It is crucial to check with the prescribing doctor or healthcare provider about any potential charges.

  6. Can a decision on the Prior Authorization form be appealed?

    Yes, plan members have the right to appeal a decision made by Express Scripts Canada. This provides an opportunity to contest a denial and submit additional information or clarification that might affect the decision.

  7. How are prior authorization decisions communicated?

    Express Scripts Canada notifies both the plan member and the prescribing doctor of the decision. This communication can be done by fax if requested, ensuring that both parties are aware of the outcome and next steps.

  8. What if the patient is enrolled in a patient support program or has provincial coverage?

    These details should be provided in the Prior Authorization form. If the patient is enrolled in a patient support program or has applied for reimbursement under a provincial plan, the outcomes or any decision letters should be attached with the form. This information may influence the review process and decision.

  9. What if the medication is for a use not approved by Health Canada?

    If the medication is prescribed for an indication not approved by Health Canada, it's crucial to indicate this on the form. The request may still be reviewed, but approval hinges on the evidence supporting the off-label use and its alignment with clinical guidelines and protocols.

Common mistakes

When filling out the Express Scripts Prior Authorization form, people commonly make mistakes that can affect their approval process. Recognizing and avoiding these errors is crucial for a smooth and efficient review. Here are six common mistakes:

  1. Not completing all the required sections of the form. The form is divided into multiple sections, each requiring specific information. Leaving any section incomplete, especially mandatory fields, will lead to an automatic denial.

  2. Failing to provide a detailed medical condition and drug history in Part B. This information is critical for the approval process. A lack of detail can result in a denial due to insufficient evidence of necessity.

  3. Forgetting to attach additional required documents. For instance, if the patient has applied for reimbursement under a provincial plan, the decision letter from that application needs to be attached.

  4. Entering incorrect patient information in Part A. This includes spelling errors in names or incorrect insurance carrier numbers. Such inaccuracies can lead to processing delays or denials.

  5. Overlooking the need to fill non-applicable fields with 'N/A'. Leaving fields blank instead of marking them 'N/A' where appropriate can result in the form being returned as incomplete.

  6. Not obtaining the necessary signatures. Both the plan member and the prescribing doctor must sign the form. Missing signatures could invalidate the entire request.

Avoiding these mistakes will facilitate a smoother review process, potentially improving the chances of approval for the prior authorization request.

Documents used along the form

Alongside the Express Scripts Prior Authorization form, individuals and healthcare providers often need to engage with a range of other forms and documents to ensure the proper management, submission, and appeal of prior authorization requests, as well as the handling of other relevant healthcare procedures. These documents help streamline the process, ensure compliance with healthcare regulations, and facilitate the accurate assessment of medication coverage under specific health insurance plans.

  • Prescription Drug Claim Form: This document is vital for submitting a claim for medication reimbursement under a health insurance plan. It typically requires the patient's information, pharmacy details, and prescription specifics.
  • Medical Exception Request Form: Used when requesting coverage for a medication not typically covered by the insurance plan. It requires detailed medical justification for why the exception is necessary, often including a patient's medical history and previous treatments tried.
  • Appeal Form: If a prior authorization request or medical exception is denied, patients or prescribers can use this form to challenge the decision. Supporting documents and a detailed explanation of the appeal’s basis are usually required.
  • Medication Therapy Management (MTM) Program Enrollment Form: For patients with multiple prescriptions, chronic diseases, or complex medication regimens, enrolling in an MTM program can provide personalized assistance. This form initiates the process.
  • Patient Assistance Program (PAP) Application: For individuals who cannot afford their medications, PAPs offer financial aid or free medication from pharmaceutical companies. The application requires information about income, insurance status, and medical need.
  • Medical Records Release Form: To review a patient’s medical history or justify a prior authorization request, healthcare providers might need access to detailed medical records. This form authorizes the transfer of medical information between providers.
  • Drug-Specific Information Sheet: Often, a particular medication’s comprehensive information including its uses, potential side effects, administration instructions, and contraindications, is necessary for both prescribers and patients to understand and justify its prescription.

Collectively, these documents complement the Express Scripts Prior Authorization form by ensuring all necessary information is collected and presented in a structured manner. This not only facilitates the review process for prior authorization requests but also supports effective patient care and medication management.

Similar forms

  • Medical Claim Form: Like the Express Scripts Prior Authorization form, a Medical Claim Form is used to request payment or reimbursement for healthcare services. Patients or healthcare providers submit these forms to insurance companies detailing the services provided, similar to how medication requests are detailed for approval in the Prior Authorization form.

  • Pharmacy Benefit Manager (PBM) Formulary Exception Request: This form, similar to the Express Scripts Prior Authorization form, is submitted to request an exception for a drug not typically covered under a patient's pharmacy plan. Both forms involve providing specific patient information and a detailed justification for the request.

  • Medication Assistance Program Application: Used by patients seeking help to afford their medications, this document demands patient details and prescription information akin to what is needed for the Prior Authorization form. Both forms aim to secure coverage or aid in obtaining essential medicines.

  • Disability Claim Form: Similar in purpose for seeking approval, the Disability Claim Form requires comprehensive personal and medical information to determine eligibility for disability benefits, paralleling the detailed drug and medical condition information needed in the Prior Authorization form.

  • Healthcare Provider Appeal Form: When a healthcare service or medication request is denied, providers can use this form to contest the decision, much like how the Prior Authorization form can be appealed if the medication request is initially denied by Express Scripts.

  • Medical Information Request Form: This form, required when a healthcare provider needs a patient's medical records, shares similarities with the Prior Authorization form by requiring detailed patient information and clear reasons for the request, focusing on the need for thorough documentation.

  • Insurance Coverage Determination Form: Used by individuals or healthcare providers to determine if a specific medical treatment or medication is covered under an insurance plan, this document shares the goal of the Prior Authorization form to establish eligibility for coverage benefits.

  • Drug Reimbursement Form: Similar to the Express Scripts Prior Authorization form, this document is filled out to request reimbursement for prescription costs. Both forms require detailed information about the medication and its necessary use for the patient's condition.

  • Patient Enrollment Form for Healthcare Services: This form, used to enroll patients in specialized healthcare programs or services, requires detailed personal, medical, and insurance information similar to what is collected in the Prior Authorization form to ensure proper care and coverage.

  • Clinical Trial Enrollment Form: When joining a clinical trial, participants must provide detailed health, medication, and treatment information, resembling the information exchange process outlined in the Prior Authorization form, to determine eligibility and ensure the trial's relevance to their condition.

Dos and Don'ts

When completing the Express Scripts Prior Authorization form, there are several dos and don'ts to ensure the process goes smoothly. Here's a concise guide:

  • Do ensure that the plan member completes Part A thoroughly.
  • Do have the prescribing doctor fill out Part B accurately, including all mandatory fields.
  • Do fax or mail the completed form to the specified addresses for Express Scripts Canada.
  • Do attach any required decision letters from provincial plans or primary coverage if applicable.
  • Do review the form for completeness to avoid automatic denial due to blank fields.
  • Don't leave any mandatory fields empty; if something does not apply, mark it as ‘N/A’.
  • Don't submit the form without the plan member's signature and date on Part A.
  • Don't hesitate to attach supplemental information for the drug reimbursement request if it could support the application.
  • Don't forget that the completion and submission of this form is not an assurance of approval. It’s important to await notification from Express Scripts Canada.

Misconceptions

When it comes to navigating the waters of prescription coverage, the Express Scripts Prior Authorization form plays a critical role, yet it's often surrounded by misconceptions. Addressing these misunderstandings is key to ensuring that patients and healthcare providers can streamline the process of securing necessary medications.

  • Misconception 1: Completing the Prior Authorization Form Guarantees Approval

    Many people think that once the prior authorization form is completed and submitted, it's just a matter of time before the medication is approved. However, approval is not guaranteed. The review process involves evaluating the request against pre-set clinical criteria and evidence-based protocols. This is designed to determine if the medication is not only appropriate for the patient's condition but also covered under the plan.

  • Misconception 2: The Prior Authorization Process Is Lengthy and Complicated

    While it's true that obtaining prior authorization requires specific steps, the process outlined by Express Scripts is designed to be straightforward. By following the three-step process—completing Part A by the plan member, Part B by the prescribing doctor, and then submitting the form—efficiency is optimized. Nevertheless, awareness and adherence to these steps are crucial for a smooth process.

  • Misconception 3: Any Fees Associated With Filling Out the Form Are Covered

    Some individuals might be under the impression that any costs incurred during the completion or submission of the prior authorization form are reimbursable. However, the responsibility for any fees related to the completion of this form rests squarely with the plan member. It's important for individuals to be prepared for this potential out-of-pocket expense.

  • Misconception 4: A Denied Request Cannot Be Overturned

    Receiving a denial for a drug request can be disheartening, but it's not the end of the road. Patients have the right to appeal the decision made by Express Scripts Canada. This means that if the initial request is denied, further evidence or clarification can be submitted to support the necessity and appropriateness of the medication for the patient's condition.

Understanding these aspects of the Express Scripts Prior Authorization form can vastly improve the experience for all involved by setting realistic expectations and preparing for the steps ahead. Transparency and communication between patients, healthcare providers, and Express Scripts are paramount to navigate this process successfully.

Key takeaways

Understanding how to properly fill out and use the Express Scripts Prior Authorization form is crucial for both patients and healthcare providers. Here are nine key takeaways to guide you through the process:

  1. Before initiating the form, ensure the medication requires prior authorization. This step is necessary to complete for certain prescriptions under many health plans.

  2. The form is divided into two sections: Part A to be filled out by the patient (or plan member) and Part B to be completed by the prescribing doctor. This collaborative effort is essential to kickstart the authorization process.

  3. All necessary fees associated with the completion of this form are the responsibility of the plan member. Being aware of potential costs beforehand can help manage expectations.

  4. Express Scripts Canada allows the form to be submitted either via fax or mail. Offering two submission methods provides convenience and flexibility to submit the form.

  5. Approval is not guaranteed upon submission. It is important to understand that the decision will depend on Express Scripts Canada’s review based on specific clinical criteria.

  6. The plan member and the prescribing doctor will be notified about the decision. This ensures both parties are informed about the outcome in a timely manner.

  7. There is a right to appeal. If the request is denied, plan members can challenge the decision, providing an avenue to potentially overturn the initial denial.

  8. The form requires detailed information about the patient’s medical condition and drug history. Accurate and complete details are necessary for Express Scripts Canada to make an informed decision.

  9. For renewal requests, specific sections of the form must be filled, indicating the ongoing necessity and effectiveness of the medication. This ensures that the medication continues to meet the patient’s needs.

Properly completing the Express Scripts Prior Authorization form is a pivotal step in ensuring patients get the medications they need. By following these guidelines, you can streamline the process and enhance the likelihood of a favorable outcome.

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