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If you're navigating the sometimes turbulent waters of federal tax issues, one form you might encounter is the IRS 3911. This document plays a crucial role when a taxpayer has an issue with a tax refund they were expecting but haven't received. Essentially, it's a tool provided by the IRS for taxpayers to use in tracing the whereabouts of their refunds. Given the importance of tax refunds to many individuals, understanding how to correctly utilize the IRS 3911 form can alleviate a lot of stress and uncertainty. The form requires taxpayers to provide detailed information about their expected refund, including the amount and the tax period it relates to. This information is then used by the IRS to track down where the refund is in their system, providing a much-needed solution for taxpayers worried about lost or stolen refunds. Additionally, it can also be used in cases where taxpayers receive a refund different than what they were expecting. While the process may seem daunting at first, the IRS 3911 form is designed to be straightforward, ensuring that taxpayers can confidently address their refund issues.

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6. Address (include ZIP code)

Form 3911

(January 2018)

Department of the Treasury - Internal Revenue Service

Taxpayer Statement Regarding Refund

OMB Number

1545-1384

The box checked below is in reply to your inquiry on

 

 

about your Federal tax return for

We sent you the following refund(s) $

, $

, $

 

on

.

Check

Direct Deposit

 

 

 

 

 

 

 

 

 

The U.S. Postal Service returned your check because they could not deliver it.

Your check was not cashed within one year of the issue date as the law requires and it can no longer be cashed.

XIf we indicated above that your check was returned by the Post Office or not cashed within one year of the issue date, please complete Sections I and III of this form and send it back to us in the enclosed envelope or facsimile form to

We will send you a new check within six weeks of the date we receive this form.

If you did not receive the refund check, or if you received it and it was lost, stolen or destroyed, please complete Sections I, II and III. Send this form back to us in the enclosed envelope or facsimile form to

XIf you don’t hear from us by six weeks from the date you send the form back to us, please contact us at If you prefer, you may write to us at the service center where you filed your return.

.

.

.

Section I

Print your current name(s), taxpayer identification number (for individuals, this is your social security number, for businesses, it is your employer identification number) and address, including ZIP code. If you filed a joint return, show the names of both spouses on lines 1 and 2 below.

1. Your name

Taxpayer Identification Number

2. Spouse’s name (if a name is entered here, spouse must sign on line 14)

Taxpayer Identification Number

3. Street

Apt. No.

City

State

ZIP code

XPlease give us a phone number where you can be reached

between 8 a.m. and 4 p.m. Include area code.

X

Area code

Telephone number

XIf any of the above has changed since you filed your tax return, please enter the information below exactly as shown on your return.

4. Name(s)

Taxpayer Identification Number(s)

Street

Apt. No.

City

State

ZIP code

XIf you have filed a power of attorney authorizing a representative to receive your refund check, please enter his or her name and mailing address below.

5. Name of representative

7. Type of return

Individual

Business, Form

 

 

Other

Type of refund requested

Check

Direct Deposit

Amount $

Tax period

Date filed

Section II

Refund Information

(Please check all boxes that apply to you.)

8.

I didn’t receive a refund.

I received a refund check, but it was lost, stolen or destroyed.

9. I received the refund check and signed it.

NOTE: The law doesn’t allow us to issue a replacement check if you endorsed it and someone other than you cashed the check, since that person didn’t forge your signature.

10. I have received correspondence about the tax return. (Please attach a copy if possible.)

(Please give us the following information if possible.)

11. Name of bank and account number where you normally cash or deposit your checks

 

Bank

 

 

 

 

 

 

 

 

 

 

 

Account number

 

12. a. If the refund was a direct deposit, did you receive a “Refund Anticipation Loan”?

Yes

 

No

 

b. Enter the Routing Transit Number(s)

,

 

,

 

 

 

, and account number(s)

 

,

 

,

 

 

 

 

 

 

 

 

 

 

 

 

, shown on your return for the refund you did not receive.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catalog Number 41167W

 

 

 

 

www.irs.gov

 

 

 

 

 

 

Form 3911 (Rev. 1-2018)

 

(Continued on back)

Page 2

Section III

Certification

XPlease sign below, exactly as you signed the return. If this refund was from a joint return, we need the signatures of both spouses before we can trace it.

Under penalties of perjury, I declare that I have examined this form, and to the best of my knowledge and belief, the information is true, correct, and complete. I request that you send a replacement refund, and if I receive two refunds I will return one.

13. Signature (For business returns, signature of person authorized to sign the check)

Date

14. Spouse’s signature, if required (For businesses, enter the title of the person who signed above.)

Date

Section IV

Description of Check

(For Internal Revenue Service use only)

 

 

 

Schedule number

Refund Date

Amount

Other (DLN, Check/Symbol, etc.)

 

 

 

 

Schedule number

Refund Date

Amount

Other (DLN, Check/Symbol, etc.)

 

 

 

 

Schedule number

Refund Date

Amount

Other (DLN, Check/Symbol, etc.)

Privacy Act and Paperwork Reduction Act Notice

We ask for the information on this form to carry out the Internal Revenue laws of the United States.

You aren’t required to give us the information since the refund you claimed has already been issued. However, without the information we won’t be able to trace your refund, and may be unable to replace it. You may give us the information we need in a letter.

We need the information to ensure that you are complying with these laws and to allow us to determine the correctness of your refund or the right amount of payment. Your Social Security Number and the other information are being requested in order that the Department of the Treasury can process your refund. The authority of requesting your social security number is 26 United States Code, section 6109. If you cannot or will not furnish the information, the tracing of your refund may be delayed.

You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Books or record relating to a form or its instructions must be retained as long as their contents may become material in the administration of any Internal Revenue law. Generally, tax returns and return information are confidential, as required by Internal Revenue Code section 6103. The time needed to compete and file this form will vary depending on individual circumstances. The estimated average time is less than 5 minutes.

If you have comments concerning the accuracy of this time estimate or suggestions for making this form simpler, we would be happy to hear from you. You can write to the Internal Revenue Service, Attention: Tax Products Coordinating Committee, Western Area Distribution Center, Rancho Cordova, CA 95743-0001.

Do not send this form to this office. Instead, please use the envelope provided or mail the form to the Internal Revenue Service center where you would normally file a paper tax return.

Catalog Number 41167W

www.irs.gov

Form 3911 (Rev. 1-2018)

Document Attributes

Fact Name Description
Purpose of Form 3911 This form is used by taxpayers to inquire about the status of their refund or to report a missing refund check.
How It's Used The IRS uses the information provided on Form 3911 to trace the refund and provide a resolution to the taxpayer.
Who Needs to File Any taxpayer who hasn't received their expected refund or has received an incorrect amount may need to fill out Form 3911.
Governing Law Federal tax law governs Form 3911 as it is an IRS form; no state-specific laws apply directly to this form.

How to Fill Out IRS 3911

When an individual hasn't received a tax refund or it's been lost, stolen, or destroyed, the IRS 3911 form serves as a taxpayer statement regarding the refund. This form essentially communicates with the IRS about the missing funds and initiates a process to trace and hopefully retrieve the lost amount. Filling out this form accurately is crucial to ensure a smooth and effective inquiry into the missing refund. Below is a step-by-step guide designed to assist with the completion of the IRS 3911 form, making the process easier to navigate and understand.

  1. Start by entering your full name, as it appears on your tax return, at the top of the form.
  2. Fill in your current address, including the city, state, and ZIP code—ensure this is where you can currently receive mail.
  3. Add your social security number (SSN) or your individual taxpayer identification number (ITIN) next to your name.
  4. If the form pertains to a joint return, provide the name and SSN/ITIN of the second filer in the designated area.
  5. Enter your phone number with the best availability times, so the IRS can reach you if needed.
  6. Under the section titled "Tax Return Information," fill in the form number of your return (e.g., 1040, 1040-SR).
  7. Specify the tax period related to the refund, usually the year, in the next field.
  8. Write down the exact amount of the refund you were expecting to receive, including cents.
  9. In the section that requests information about the refund check, select the box that best describes your situation (e.g., never received, lost, stolen, or destroyed).
  10. If applicable, detail when and how you attempted to cash or deposit the refund check if you received it at some point.
  11. Address whether or not you have contacted the financial institution about the issue, providing affirmative or negative confirmation.
  12. For questions asking about endorsement or someone else receiving the refund, provide details if applicable. If not, proceed to the next section.
  13. Review the form for any errors or missing information, as accuracy is crucial for prompt processing by the IRS.
  14. Sign and date the form. If filing jointly, ensure both parties sign.
  15. Finally, mail the completed form to the IRS at the address provided for your state, which can be found on the IRS website or the form instructions.

Once the form has been received, the IRS will begin the process of tracing the refund. This can take some time, but rest assured, each case is important to the IRS. The agency will make every effort to resolve the issue and provide updates on the status of the trace. Completing the IRS 3911 form accurately and in detail supports a faster resolution to your concern.

More About IRS 3911

  1. What is an IRS 3911 Form?

    The IRS 3911 Form, also known as the "Taxpayer Statement Regarding Refund," is a document used by taxpayers to initiate a trace of a lost, stolen, or undelivered refund check from the Internal Revenue Service (IRS). The form enables taxpayers to provide essential information that helps the IRS investigate the whereabouts of their expected tax refund.

  2. When should I use the IRS 3911 Form?

    You should consider using the IRS 3911 Form if you have not received your tax refund within a reasonable time frame. The IRS typically suggests waiting for a certain period after filing your tax return before taking action: 21 days for an electronically filed return and 6 weeks for a mailed paper return. If this time passes and your refund has not arrived, the 3911 Form can be used to request an investigation into what happened.

  3. How do I obtain the IRS 3911 Form?

    The IRS 3911 Form can be accessed directly from the IRS website. You can download the form in PDF format, print it, and fill it out with the necessary information. Alternatively, if you prefer, you can contact the IRS directly and request that a form be mailed to your address.

  4. How do I fill out the IRS 3911 Form?

    When filling out the IRS 3911 Form, you will need to provide specific details about your identity, tax return, and the expected refund. This includes your name, social security number, the tax year in question, the amount of the refund, and how you filed your return (electronically or by mail). It's essential to follow the instructions provided with the form carefully and provide as much detail as possible to assist the IRS in tracing your refund.

  5. Where do I send the completed IRS 3911 Form?

    Once you have filled out the IRS 3911 Form, you should mail it to the IRS office that services your area. The appropriate address can be found on the IRS website, or you may receive guidance on where to send the form when you contact the IRS for assistance. Ensure that you retain a copy of the form for your records.

  6. What happens after I submit the IRS 3911 Form?

    After you submit the IRS 3911 Form, the IRS will begin the process of tracing your refund. This involves investigating the status of the refund and determining whether it was lost, stolen, or misplaced during delivery. The duration of this process can vary, but the IRS will communicate with you throughout the investigation and will notify you of their findings. If it is determined that your refund went missing, the IRS will issue a replacement check.

  7. Is there a deadline for submitting the IRS 3911 Form?

    While there is no strict deadline for submitting the IRS 3911 Form, it's in your best interest to file it as soon as you suspect an issue with your refund delivery. This is because the sooner you notify the IRS, the sooner they can begin the process of locating your refund. Additionally, acting quickly can help protect you against potential fraud if your check was stolen.

  8. Can I prevent problems with my refund in the future?

    There are several steps you can take to minimize issues with receiving your tax refund in the future. Firstly, consider opting for direct deposit instead of a mailed check, as it is faster and reduces the risk of loss or theft. Additionally, ensure that your address and bank information are up-to-date with the IRS and double-check your tax return for errors before submission to avoid processing delays.

  9. Where can I find additional help with the IRS 3911 Form?

    If you need further assistance with the IRS 3911 Form or have specific questions about your situation, you can contact the IRS directly through their helpline. Additionally, many taxpayers find it helpful to consult with a tax professional or advocate who can offer guidance and support throughout the process.

Common mistakes

Filling out IRS form 3911, which taxpayers use to initiate a trace of a lost, stolen, or misplaced refund check, requires careful attention to detail. Common mistakes can delay the process or lead to incorrect handling of one's request. Below is a discussion of eight frequent errors:
  1. Not checking the correctness of personal information: Taxpayers often overlook the accuracy of their name, social security number, and address. Ensuring these details are correct is critical for the IRS to process the form efficiently.

  2. Failing to specify the tax year in question: The form requires taxpayers to identify the specific tax year they are querying. Omitting this detail can result in unnecessary delays as the IRS tries to determine the relevant period.

  3. Not clearly indicating the type of tax form filed: Whether it's a 1040, 1040-SR, or another form, correctly stating the type of tax return filed is essential. This information helps the IRS in locating the exact return in question.

  4. Leaving the refund amount blank: Taxpayers must include the exact refund amount they are expecting. Without this, the IRS may have difficulty tracking the status of the refund.

  5. Omitting detailed explanation: If there is additional information that could assist the IRS in their investigation, such as discrepancies in received versus expected refund amounts, it should be included. Not providing a detailed explanation when needed can hinder the process.

  6. Misunderstanding the purpose of the form: Sometimes, taxpayers use IRS form 3911 for purposes other than tracing a missing refund, such as amending a tax return. Understanding and adhering to the form's intended use is crucial.

  7. Incorrectly indicating the method of refund: Taxpayers need to specify whether they requested a direct deposit or a paper check. Confusion here can lead to misdirected inquiries.

  8. Not signing the form: An unsigned form 3911 is one of the simplest yet most common mistakes. The IRS cannot process an unsigned form, thereby delaying any action on the refund trace.

To avoid these mistakes, individuals should thoroughly review their form 3911 before submission, ensuring all required fields are accurately completed. The pursuit of diligence in this process enhances the likelihood of a timely and satisfactory resolution of their issue with the IRS.

Documents used along the form

When dealing with tax issues, notably the inquiry about a refund from the IRS, Form 3911, Taxpayer Statement Regarding Refund, often requires additional documentation to fully address the issue at hand. These additional forms and documents are essential for providing the IRS with the necessary information to process your inquiry or claim. Understanding which forms to include can streamline the process and reduce wait times.

  • Form 1040: This is the U.S. Individual Income Tax Return. It's the primary form used by individuals to file their annual income tax returns with the IRS. You might need to reference or attach parts of your Form 1040 to support the information on Form 3911, especially if your query relates to a specific line item on your return.
  • Form 1040-X: This form, known as the Amended U.S. Individual Income Tax Return, is used if changes are necessary to a previously filed Form 1040. If the inquiry regarding your refund is due to amendments made, including this form can provide clarity on the adjustments and expedite the resolution process.
  • Form W-2: The Wage and Tax Statement reports an employee's annual wages and the amount of taxes withheld from their paycheck. For refund inquiries related to employment income, attaching a copy of the Form W-2 can provide the IRS with verification of the income and tax withholdings reported on your tax return.
  • Form 1099: This is a series of documents that report various types of income other than wages, salaries, and tips. Relevant 1099 forms should be included if your refund inquiry involves income such as independent contractor earnings (1099-NEC), interest and dividends (1099-INT, 1099-DIV), or other types reported on different 1099 forms.

Providing the necessary context and documentation along with Form 3911 can significantly impact the efficiency of resolving your inquiry. Each document serves as a piece of the puzzle in painting a complete picture of your financial situation for the tax year in question. Properly organizing and including these additional documents, as relevant to your specific circumstances, will aid in the swift processing of your concerns by the IRS.

Similar forms

  • Form 1040 - Known as the U.S. Individual Income Tax Return, this form is similar to the IRS 3911 as both forms are integral to the tax filing process. While the IRS 3911 is specifically used for taxpayers to trace a refund or a payment not received, the Form 1040 is the starting point of filing an annual income tax return, where taxpayers report their income, deductions, and credits.

  • Form 8822 - The Change of Address form, or Form 8822, shares a similarity with the IRS 3911 in the context of updating taxpayer information. While the IRS 3911 might be used if a refund check did not arrive potentially due to an outdated address, Form 8822 is the proactive measure taken by taxpayers to inform the IRS of any changes in address, ensuring the timely and accurate delivery of refunds and correspondence.

  • Form 4506-T - The Request for Transcript of Tax Return, or Form 4506-T, is similar to the IRS 3911 in that both are used to obtain information from past tax records. While the IRS 3911 is designed to track down missing refunds or payments, Form 4506-T enables taxpayers to request copies of their tax returns or other tax-related information for a variety of reasons, including loan applications and financial verification.

  • Form 2848 - Power of Attorney and Declaration of Representative form, known as Form 2848, is akin to the IRS 3911 in the aspect of granting authority. While the IRS 3911 form is submitted by taxpayers individually to trace their refund or payment, Form 2848 allows taxpayers to authorize an individual, such as a lawyer or accountant, to represent them before the IRS, including dealing with matters related to a missing refund.

  • Form 4868 - The Application for Automatic Extension of Time To File U.S. Individual Income Tax Return, or Form 4868, shares a connection with the IRS 3911 through the tax filing process. If individuals are unable to file their return by the due date, they use Form 4868 to request an extension, possibly preventing the need to later file an IRS 3911 due to delayed refunds resulting from a late filing.

  • Form 8379 - The Injured Spouse Allocation form, known as Form 8379, is related to the IRS 3911 in the context of receiving rightful funds. It's filed by those who want to ensure they get their portion of a tax refund that might otherwise be offset by a spouse's past due obligations, similar to how the IRS 3911 is used to trace refunds that have not been received.

  • Form 941 - Employer's Quarterly Federal Tax Return, or Form 941, while primarily for businesses, shares the feature of tracking payments with the IRS 3911. Businesses use Form 941 to report income taxes, Social Security tax, or Medicare tax withheld from employee's paychecks, similarly to how an individual would use the IRS 3911 to trace a missing payment or refund.

  • Form W-2 - The Wage and Tax Statement, known as Form W-2, is related to the IRS 3911 in its role in the tax return process. Employees receive this form from their employer, detailing their annual wages and the amount of taxes withheld. Accurate W-2 information is crucial to ensure that tax returns are complete and refunds are correctly issued, potentially avoiding the need for a 3911 form to trace missing refunds.

Dos and Don'ts

Filling out IRS Form 3911, also known as the "Taxpayer Statement Regarding Refund," requires attention to detail and an understanding of the specific instructions provided by the IRS. To help you navigate this process efficiently and effectively, here’s a handy list of do’s and don’ts:

Do:
  • Read the instructions carefully before you start filling out the form. Understanding each section thoroughly will ensure you provide accurate and complete information.

  • Use blue or black ink when filling out the form by hand. This ensures your responses are clear and legible.

  • Provide detailed information about the missing refund, such as the exact amount expected and the date you filed your tax return. Precise details can help expedite the processing of your form.

  • Sign and date the form. An unsigned form may be considered invalid and can delay the resolution of your issue.

  • Keep a copy of the form and any other documents you send. Having records will be helpful if you need to reference the information later or if there are further questions about your case.

  • Contact the IRS directly if you have questions or need clarification on how to fill out the form or about your refund status.

Don't:
  • Guess on dates or amounts. If you are uncertain of specific details, it’s better to seek out the correct information before submitting the form.

  • Use correction fluid or tape on the form. Mistakes should be neatly crossed out, and corrections should be clearly written.

  • Ignore IRS notices or instructions. If the IRS has requested additional information or sent specific instructions for your case, be sure to follow them closely.

  • File a second tax return for the same period while waiting for a resolution. This can complicate the situation further.

  • Send the form to the wrong address. Ensure you are sending your form to the correct IRS office to prevent delays.

  • Forget to update your contact information, if it has changed since you filed your tax return. Providing the correct contact details is crucial for receiving updates about your case.

Misconceptions

When dealing with IRS Form 3911, Taxpayer Statement Regarding Refund, several misconceptions can lead taxpayers astray. Clarifying these misunderstandings is crucial to ensure taxpayers navigate their refund inquiries properly and avoid unnecessary complications.

  • Form 3911 is only for identity theft victims. This is incorrect. While it's true that Form 3911 can be used in cases of suspected identity theft, it is primarily a tool for taxpayers to inquire about refunds that haven’t arrived as expected for a variety of reasons, including but not limited to mail issues or errors in the refund process.

  • Form 3911 starts the investigation process immediately. The truth is that submitting Form 3911 does not guarantee an instant review. The IRS has its protocols and timelines, and while this form is a step toward resolution, patience is essential as the IRS works through its backlog and processes inquiries in the order they are received.

  • You can only submit Form 3911 by mail. This statement is not entirely accurate. Although mailing is the most common method, depending on the taxpayer's specific situation and the IRS guidelines at the time, there may be other options available for submitting Form 3911, including faxing. It’s important to check the latest IRS instructions for the most current submission guidelines.

  • Form 3911 is complex and requires professional assistance to complete. While it's always wise to consult with tax professionals if you're unsure, Form 3911 is designed to be straightforward. The form requests basic information about the taxpayer and the missing refund. Many individuals can complete it on their own by carefully reading the instructions.

  • Once Form 3911 is filed, the original refund timeline is void. Filing Form 3911 does indeed signal an issue that might delay the refund, but it doesn’t automatically extend the original estimated timeframe in a way that’s predictable. Each case is unique, and while some investigations are resolved quickly, others may take more time based on the complexity of the issue at hand.

  • If you filed jointly, both spouses must fill out separate Form 3911. This is a misunderstanding. Joint filers should complete and sign only one Form 3911 for their joint return. There’s no need for each spouse to submit separate forms for the same tax return inquiry.

  • The IRS prefers to communicate about Form 3911 inquiries via mail. While the IRS often communicates by mail, this is not an absolute. The agency might reach out through other channels, such as phone calls, to request additional information or clarify details related to the Form 3911 submission. Taxpayers should be prepared for possible communication through various channels and ensure their contact information is current in their filing.

Understanding the realities behind these misconceptions about IRS Form 3911 ensures that taxpayers are better equipped to manage their refund inquiries effectively and with the correct expectations. When in doubt, referring directly to the most recent IRS guidelines or consulting a tax professional is advisable.

Key takeaways

When engaging with the Internal Revenue Service (IRS), understanding the intricacies of specific forms can significantly streamline the process. The IRS Form 3911, Taxpayer Statement Regarding Refund, plays a crucial role when taxpayers find themselves in the maze of tracking a lost or stolen refund check. Here are seven essential takeaways regarding the completion and utilization of the IRS 3911 form:

  • The IRS Form 3911 is a taxpayer-initiated action; it is typically sent to the taxpayer by the IRS upon notification of a missing refund. This form serves as a means for the taxpayer to officially declare their refund check as lost, stolen, or never received.
  • Accuracy is paramount when filling out the form. Providing precise information about the taxpayer's identity, tax year in question, and the nature of the refund expected ensures that the IRS can adequately identify and process the case. Failing to provide accurate information could delay the resolution process significantly.
  • The IRS uses the information from Form 3911 to investigate the status of the refund. This process involves tracing the original refund check. If the check has not been cashed, the IRS can issue a replacement. However, if the check has been cashed, further investigation will be necessary to determine the course of action.
  • Signing the form is critical; it legally certifies that the taxpayer's claims about the refund are true. The signatory may also need to attest that they will return the original check if it eventually arrives, thereby preventing a scenario in which a taxpayer could erroneously benefit from receiving both the original and replacement refund.
  • Assistance in filling out the form is available for taxpayers who require it. This help can be sought directly from the IRS or through Taxpayer Assistance Centers, ensuring that individuals who are unsure about how to proceed can obtain the guidance they need.
  • The completed IRS Form 3911 should be returned to the local IRS office or the address provided on the form's instructions. Speed in returning the completed form is crucial as it kickstarts the investigation and resolution process.
  • Patience is required. Once the form has been submitted, the investigation into the refund's whereabouts could take several weeks. During this period, the IRS may reach out for further information or clarification, underscoring the importance of vigilance in monitoring for such communication.

In summary, the IRS Form 3911 is an essential document for taxpayers facing issues with a lost or stolen refund check. By carefully adhering to these guidelines, taxpayers can navigate the process more smoothly, ensuring that issues are resolved with minimal additional stress.

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