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The Job Safety Analysis (JSA) form serves as a crucial tool in identifying hazards associated with specific job tasks, with the goal of reducing and controlling workplace risks. This comprehensive document not only outlines the details of the business, such as the name, contact person, and addresses, but also dives deep into the specifics of the work activity, including the location, individuals involved, and the equipment used. A significant part of the form is dedicated to risk assessment, employing a risk rating table that considers the likelihood and consequence of potential hazards, thereby providing a structured method to evaluate the severity of risk from "Low" to "Catastrophic". Following risk assessment, the form guides through risk control strategies employing the hierarchy of control — from elimination of hazards to substitution, engineering controls, administrative controls, and, as a last resort, the use of personal protective equipment (PPE). Additionally, the form mandates the documentation of action steps to control risks, assigning responsibility to specific personnel to ensure accountability. This document not only emphasizes the importance of a proactive approach to hazard identification and risk mitigation but also underscores the necessity of continuous review and adherence to relevant legislation, codes, standards, and Material Safety Data Sheets (MSDSs) pertinent to the activity in question.

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Job Safety Analysis (JSA)

 

 

 

 

Ref:

Version:

 

 

 

 

 

 

Business details

 

 

 

 

 

 

 

 

 

 

 

Business name:

 

 

 

 

 

 

 

 

 

 

 

ABN:

 

 

Contact person:

 

 

 

 

 

 

 

 

Address:

 

 

Contact position:

 

 

 

 

 

 

 

 

Contact phone number

 

 

Contact email

 

 

 

 

address:

 

 

 

 

 

 

 

 

 

 

 

 

 

Job Safety Analysis details

 

 

 

 

 

 

 

 

 

 

Work activity:

 

 

Location:

 

 

 

 

 

 

 

 

Who are involved in the

 

 

This job analysis has been authorised by:

 

activity:

 

 

Name:

 

 

 

Plant and equipment used:

 

 

 

 

 

 

 

 

 

 

Position:

 

Maintenance checks required:

 

 

 

 

 

 

 

 

 

 

Signature:

 

Tools used:

 

 

 

 

Date:

 

 

 

 

 

 

 

 

 

Materials used:

 

 

 

 

 

 

 

 

 

 

 

Personal protective

 

 

 

 

 

equipment:

 

 

 

 

 

 

 

 

 

 

 

Certificates, permits

 

 

 

 

 

and/approvals required

 

 

 

 

 

 

 

 

 

 

 

Relevant legislation, codes,

 

 

 

 

 

standard MSDSs etc

 

 

 

 

 

applicable to this activity

 

 

 

 

 

 

 

 

 

 

 

Page 1 of 6

Risk assessment

**Use the risk rating table to assess the level of risk for each job step.

 

 

 

 

 

 

 

 

 

Likelihood

 

 

 

 

 

 

 

 

1

 

2

 

3

 

4

 

5

 

 

Consequence

 

Rare

 

Unlikely

 

Moderate

 

Likely

 

Almost Certain

 

 

The event may occur in

 

The event could occur

 

The event should occur

 

The event will probably occur

 

The event is expected to

 

 

 

exceptional circumstances

 

sometimes

 

sometimes

 

in most circumstances

 

occur in most circumstances

1

Insignificant

 

LOW

 

 

LOW

 

 

LOW

 

 

LOW

 

 

MODERATE

 

 

No injuries or health

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

issues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Minor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

First aid treatment

 

LOW

 

 

LOW

 

 

MODERATE

 

 

MODERATE

 

 

HIGH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Moderate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Medical treatment,

 

LOW

 

 

MODERATE

 

 

HIGH

 

 

HIGH

 

 

CRITICAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

potential LTI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

Major

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Permanent disability or

 

LOW

 

 

MODERATE

 

 

HIGH

 

 

CRITICAL

 

 

CATASTROPHIC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

disease

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

Extreme

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Death

 

MODERATE

 

 

HIGH

 

 

CRITICAL

 

 

CATASTROPHIC

 

 

CATASTROPHIC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Risk rating:

Low risk:Acceptable risk and no further action required as long as risk has been minimised as possible. Risk needs to be reviewed periodically.

Moderate risk:Tolerable with further action required to minimise risk. Risk needs to be reviewed periodically.

High risk:Tolerable with further action required to minimise risk. Risk needs to be reviewed continuously.

Critical risk:Unacceptable risk and further action required immediately to minimise risk.

Catastrophic:Unacceptable risk and urgent action required to minimise risk.

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Risk controls

The hierarchy of control can be used as an effective tool to deal with health and safety issues at work. Use the type of control suggested as measures to deal with the hazard. Aim to use control measures from as high on the hierarchy of control list as possible. If that is not possible the next option down the list or a combination of the measures should be implemented. The least effective control measure is the use of personal protective equipment (PPE) and it should be used as a last resort or a support to other control measures. Information and training should be integrated with all levels of control to explain how controls work.

1.Eliminate – if it is possible, the hazard should be removed completely. For example, get rid of dangerous machines.

2.Substitute – replace something that produces the hazard with something that does not produce a hazard. For example, replacing solvent based paint with water based paint. Risk assessment on the substitution must be conducted to ensure that it will not pose another hazard.

3.Engineering control – isolate a person from the hazard by creating physical barrier or making changes to process, equipment or plant to reduce the hazard. For example, install ventilation systems.

4.Administrative control – change the way a person works by establishing policies and procedures to minimise the risks. For example, job scheduling to limit exposure and posting hazard signs.

5.Use personal protective equipment (PPE) – protect a person from the hazard by wearing PPE. For example, wearing gloves, safety glasses, hard hats and high-visibility clothing. PPE must be correctly fitted, used and maintained to provide protection.

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JSA – Action steps

 

Step No

 

 

Job step details

 

 

Potential hazards

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Risk rating**

How to control risks***

Name of persons responsible for work

Review number:

Version:

Page 4 of 6

 

Step No

 

 

Job step details

 

 

Potential hazards

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Risk rating**

How to control risks***

Name of persons responsible for work

Review number:

Version:

Page 5 of 6

This job safety analysis has been developed through consultation with our employees and has been read, understood and signed by all employees undertaking the works:

Print Names:

Signatures:

Dates:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Review No

01

02

03

04

05

06

07

08

09

 

 

 

 

 

 

 

 

 

 

Initial:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Date:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A10592057

 

 

 

 

 

 

 

 

 

Page 6 of 6

Document Attributes

Fact Name Detail
Purpose of JSA Form Identifies hazards associated with specific job tasks, assesses risk levels, and outlines control measures to mitigate risks.
Contents of JSA Form Includes business details, job safety analysis details, risk assessment with a risk rating table, and action steps for risk control.
Risk Rating Scale Utilizes a risk rating table that categorizes risk levels based on the likelihood of occurrence and consequence, ranging from low to catastrophic.
Hierarchy of Control Measures Advises on the implementation of control measures in a specified order from most to least effective: Eliminate, Substitute, Engineering Controls, Administrative Controls, and Personal Protective Equipment (PPE).
Governing Laws While JSA forms themselves may not cite specific laws, they address compliance with relevant legislation, codes, standards, Material Safety Data Sheets (MSDSs), and other requirements applicable to the activity being analyzed. The actual laws applicable would depend on the geographical location and the specific industry sector.

How to Fill Out Jsa

Filling out a Job Safety Analysis (JSA) form is a systematic process aimed at identifying hazards and controlling risks associated with specific job tasks. This process not only enhances workplace safety but also ensures compliance with relevant health and safety regulations. Follow the instructions outlined below carefully to complete the JSA form correctly.

  1. Business Details: Enter the official name of your business in the "Business name" field. Include your Australian Business Number (ABN) and provide the contact details of a responsible person within your organization. This includes their full name ("Contact person"), their position in the company ("Contact position"), phone number ("Contact phone number"), and email address ("Contact email address").
  2. Job Safety Analysis Details: Describe the work activity under analysis in the "Work activity" field and specify the location where this activity is to be performed in the "Location" field. List all individuals involved in the activity under "Who are involved in the activity." The person who authorizes the JSA must provide their name, position, and signature along with the date in the designated fields.
  3. Detail the "Plant and equipment used" for the activity and any "Maintenance checks required." Also list all "Tools used" and "Materials used" during the process.
  4. Identify the "Personal protective equipment" necessary for safely conducting the activity. If applicable, list any "Certificates, permits, and/approvals required" alongside relevant "Legislation, codes, standards, MSDSs etc applicable to this activity."
  5. Risk Assessment: For each job step, assess the risk using the risk rating table provided. Determine the likelihood and consequence of potential hazards, then assign the appropriate risk rating (Low, Moderate, High, Critical, Catastrophic).
  6. Risk Controls: Apply the hierarchy of control to determine the most effective measures for dealing with identified hazards. This may involve eliminating the hazard, substituting with a less hazardous option, implementing engineering controls, administrative controls, or as a last resort, using personal protective equipment (PPE).
  7. JSA – Action Steps: For each job step, clearly describe the step details, identify potential hazards, assign a risk rating based on your assessment, and detail how to control the risks. Assign individuals responsible for overseeing the work and ensure the measures are implemented properly. Include a review number and version for each step to keep the document current and reflective of any changes.

After completing the JSA form, it’s crucial to review it periodically or when changes occur in the job process, equipment, or workforce to ensure that all safety measures are up-to-date and effective. This living document serves as a guide for maintaining a safe work environment and should be accessible to all employees involved in the activity.

More About Jsa

Many individuals have questions regarding the Job Safety Analysis (JSA) form and its components. Addressing these common inquiries will help clarify what a JSA entails and how it is utilized within various business settings.

  1. What is a Job Safety Analysis (JSA)?

    A Job Safety Analysis (JSA) is a comprehensive process that helps identify hazards and potential risks associated with specific job tasks. The goal is to reduce the risk of workplace accidents and injuries by systematically evaluating the steps involved in a task, identifying potential hazards, and implementing control measures.

  2. Why is a JSA important?

    The JSA is crucial for maintaining a safe work environment. It aids in the prevention of accidents and injuries by highlighting risks and promoting the implementation of control measures. By understanding and mitigating risks, businesses can protect their employees, reduce lost time due to injuries, and ensure compliance with safety regulations.

  3. What information is included in a JSA form?

    • Business details such as name, contact person, and location.
    • Work activity details including location and participants.
    • Equipment, tools, and materials used.
    • Required personal protective equipment (PPE).
    • Relevant certificates, permits, and legislative requirements.
    • Risk assessment, including likelihood and consequence of potential hazards.
    • Recommended risk controls based on the hierarchy of controls.
  4. How is risk assessed in a JSA?

    Risk is assessed by evaluating the likelihood of an event occurring and the potential consequences should that event happen. This assessment includes categorizing risks as low, moderate, high, critical, or catastrophic, with specific actions recommended for each level of risk.

  5. What are risk controls?

    Risk controls are measures implemented to mitigate identified hazards. These controls follow a hierarchy, from elimination of the hazard to substitution, engineering controls, administrative controls, and finally, the use of personal protective equipment (PPE). This structured approach ensures the most effective measures are prioritized.

  6. Who is involved in the JSA process?

    The JSA process typically involves a team approach, including employees who perform the job, safety personnel, and supervisors. Collaboration ensures a comprehensive understanding of job tasks, potential hazards, and effective control measures.

  7. When should a JSA be performed?

    A JSA should be conducted prior to the commencement of any new job or when changes to a job process introduce new hazards. Regular reviews of existing JSAs are also important to address any changes in work conditions or processes.

  8. What challenges could be encountered in completing a JSA?

    • Identifying all potential hazards for complex tasks.
    • Ensuring the participation and buy-in of all relevant employees.
    • Keeping the JSA up to date with changes in job tasks or processes.
  9. How often should a JSA be reviewed?

    A JSA should be reviewed periodically to ensure it remains relevant and effective. Reviews should consider changes in work processes, introduction of new equipment, or updates to safety regulations. Additionally, after any incident, a review may be necessary to incorporate new safety measures.

Common mistakes

  1. Failing to provide complete and accurate business details can invalidate the JSA. This includes the business name, ABN, contact person, their position, and contact information.

  2. Not specifying the work activity clearly or providing insufficient details about the location and the individuals involved might lead to an inaccurate risk assessment.

  3. Omitting details about plant and equipment used, including maintenance checks and tools, can lead to an underestimation of risks associated with the job.

  4. Skipping the section on personal protective equipment (PPE) needed can result in inadequate protection for workers, exposing them to unnecessary risks.

  5. Ignoring the requirements for certificates, permits, and/or approvals relevant to the work activity might lead to legal violations and safety oversights.

  6. Overlooking the necessary risk assessment steps or incorrectly assessing the level of risk for each job step can lead to inappropriate risk control measures.

  7. Using the risk rating table incorrectly, such as mismatching the likelihood and consequence, could misguide the response to potential hazards.

  8. Not utilizing the hierarchy of control effectively or choosing lower-level controls when higher-level measures are feasible poses a greater risk to worker safety. For example, relying solely on PPE when hazards could be eliminated or substituted.

  9. Forgetting to include information and training as part of the control measures leaves workers uninformed about how to protect themselves properly.

  10. Neglecting to sign and date the JSA form, which is necessary for the document to be valid and for the job analysis to be formally recognized and authorized.

Documents used along the form

The Job Safety Analysis (JSA) form is a critical tool for identifying and mitigating hazards in the workplace, but it’s only one component of a comprehensive safety and compliance strategy. Implementing a JSA most effectively often requires the integration of additional documents and forms that support the identification, assessment, and management of workplace risks. These documents serve different but complementary functions in the broader context of workplace safety and regulatory compliance.

  • Incident Report Forms: Following the identification of a potential hazard through a JSA, Incident Report Forms become essential if an incident indeed occurs. They provide a structured way to document any workplace incidents or near misses, detailing what happened, when, and to whom, which can be critical for investigating the incident and preventing future occurrences.
  • Safe Work Method Statements (SWMS): Especially relevant in high-risk industries, SWMS detail the specific steps and precautions workers must take to safely perform high-risk tasks identified in the JSA. It is a proactive approach that outlines how to safely carry out work tasks that have the potential to cause injury.
  • Emergency Action Plans: These documents complement JSAs by preparing staff for emergency situations. An Emergency Action Plan outlines a clear set of actions and responsibilities for workers during emergencies such as fires, medical incidents, or chemical spills, ensuring that all safety risks identified in the JSA are accounted for in case of an emergency.
  • Personal Protective Equipment (PPE) Logs: The JSA often identifies specific PPE as necessary for certain tasks. PPE Logs track the distribution, use, and maintenance of this equipment, ensuring that workers always have the appropriate protection when performing hazardous duties.
  • Training Records: These documents verify that employees have received the necessary training to safely perform the tasks and handle the equipment or materials identified in the JSA. Training Records are vital for ensuring ongoing compliance with safety standards and regulations.
  • Hazardous Materials Inventories: When a JSA identifies tasks involving hazardous materials, maintaining a detailed inventory of these materials, including their storage, handling requirements, and Material Safety Data Sheets (MSDSs), becomes crucial. This ensures that all potential chemical hazards are correctly managed and communicated to the workforce.

In conclusion, while the JSA form lays the groundwork for identifying and evaluating workplace hazards, these additional documents play pivotal roles in the implementation of effective safety measures, compliance with regulations, and the overall management of workplace health and safety. Together, they create a more robust framework for preventing accidents and injuries, contributing to a safer work environment for everyone involved.

Similar forms

  • Risk Assessment Forms: Similar to the JSA form, risk assessment forms evaluate potential hazards in various work activities or environments. Both documents entail identifying risks, analyzing the likelihood and potential impact of these risks, and determining mitigation strategies. Risk assessment forms might differ in complexity and scope but share the fundamental goal of minimizing safety hazards.

  • Method Statements: These documents outline how a particular task or job will be carried out safely, including the necessary resources and responsibilities. Like the JSA form, method statements detail the steps of a task, identify potential hazards, and specify control measures. However, method statements often focus more on the procedural aspects of how to perform a task, while JSA is more focused on hazard identification and risk analysis.

  • Standard Operating Procedures (SOPs): SOPs provide detailed, written instructions designed to achieve uniformity of the performance of a specific function. Although SOPs focus more on operational efficiency and quality control, they are similar to JSA forms in that they can include safety measures and risk considerations as part of the procedural guidance, especially in high-risk environments.

  • Incident Report Forms: These forms are used to document any incident that resulted in, or could have resulted in, harm to personnel, damage to property, or some other loss. While incident reports are reactive, documenting details after an event has occurred, JSA forms are proactive, aiming to prevent incidents through planning and risk management. Both documents contribute to organizational learning and safety improvement.

  • Permit to Work Documents: These are formal written systems used to control certain types of work that are potentially hazardous. Like JSA forms, permits to work detail the work to be done, assess the risks, and define safety measures. The key difference lies in their authority level and use; permits to work are generally more specific to certain high-risk activities requiring formal authorization.

  • Checklists for Safety Inspections: These tools are used for carrying out scheduled safety inspections of the workplace. Although structurally different, with checklists being more about ticking off pre-established items, both JSA forms and safety checklists serve to identify and mitigate risks. Checklists, however, are broader, sometimes covering a range of compliance and maintenance issues, not just job-specific hazards.

  • Emergency Action Plans (EAPs): EAPs are intended to facilitate and organize employer and employee actions during workplace emergencies. While EAPs are broader documents focusing on preparedness and response strategies for various emergencies, both EAPs and JSA forms aim at safeguarding workers by preventing hazardous situations and outlining how to respond in case they occur.

  • Training Manuals: Training manuals often encompass a wide range of content, from operational procedures to safety practices. They are similar to JSA forms in that both are educational tools, focusing on ensuring that employees are aware of job-related hazards and knowledgeable about how to perform tasks safely and efficiently. However, training manuals are usually more comprehensive, covering job roles or department functions rather than specific tasks.

Dos and Don'ts

When completing the Job Safety Analysis (JSA) form, certain practices should be followed to ensure the analysis is both effective and comprehensive. Here are five things you should do:

  1. Provide detailed information about the work activity, including location, who is involved, and the specific task to be analyzed.
  2. Accurately assess the risks associated with each job step, using the risk rating table to determine the level of risk (e.g., low, moderate, high).
  3. Clearly identify and list all personal protective equipment (PPE) required for the job, ensuring it is adequate for the risks identified.
  4. Make sure to review and include all relevant legislation, codes, standards, and Material Safety Data Sheets (MSDSs) that are applicable to the activity.
  5. Sign and date the form once the analysis is completed, ensuring accountability and authorization.

Conversely, there are practices that should be avoided when filling out the JSA form:

  • Do not leave any sections incomplete; all fields in the form should be filled out with the relevant information.
  • Avoid using vague or general language. Be specific and detailed in your descriptions of tasks, risks, and controls.
  • Do not rush the risk assessment process. Take the necessary time to accurately evaluate each step of the job.
  • Avoid skipping the consultation with individuals who perform the job on a regular basis. Their input is invaluable for a comprehensive analysis.
  • Do not rely solely on personal protective equipment (PPE) as a hazard control. Consider all options in the hierarchy of control measures.

Misconceptions

When discussing the Job Safety Analysis (JSA) form, it's important to correct common misunderstandings that people often have. Here are seven misconceptions clarified to provide a better understanding of the JSA process.

  • JSAs are only for high-risk industries: Some believe that JSAs are exclusive to industries such as construction or manufacturing. However, JSAs are a valuable tool for any industry where there is a potential for workplace hazards, including office environments or retail settings. They help identify risks in routine and non-routine activities across various job roles.
  • Completing a JSA is a one-time activity: Another misconception is that a JSA needs to be completed only once. In truth, JSAs should be reviewed and updated periodically, especially when there are changes in job processes, equipment, or after an incident occurs. This ensures that the analysis remains relevant and effective in controlling risks.
  • JSAs are too time-consuming to be practical: While it might seem that conducting a JSA is a time-consuming process, the time invested in properly analyzing and documenting hazards can prevent accidents, illnesses, and potential legal troubles down the line. In the long run, JSAs save time and resources by creating safer workplaces.
  • The primary focus of JSAs is on compliance rather than safety: Although JSAs do help organizations comply with regulations, their main purpose is to improve workplace safety by identifying hazards and implementing controls. Enhancing safety culture and protecting employees should always be the primary goal of conducting a JSA.
  • Only safety professionals can conduct JSAs: It's often thought that JSAs must be conducted exclusively by health and safety professionals. While their expertise is invaluable, the involvement of employees who perform the job daily is crucial. They can provide practical insights into the tasks, potential hazards, and effective control measures.
  • Personal protective equipment (PPE) is the best way to mitigate risks: The JSA form itself suggests a hierarchy of controls where PPE is listed as the least effective measure. The best strategy is to eliminate hazards where possible. If elimination is not feasible, substituting hazards, implementing engineering controls, and establishing administrative policies are preferred over relying solely on PPE.
  • All JSAs are similar and can be reused for different jobs: Each job has unique hazards and needs its own JSA. While some jobs might seem similar, slight differences in the work environment, equipment, or process can introduce new hazards. Customizing the JSA to each specific job is essential for accurately identifying and controlling risks.

Understanding these misconceptions can enhance the effectiveness of the Job Safety Analysis process, making workplaces safer for everyone involved.

Key takeaways

Filling out and using the Job Safety Analysis (JSA) form is a critical process for ensuring workplace safety and compliance. Here are key takeaways to consider:

  • Always include comprehensive business details, such as the name, ABN, contact person, and contact information, to ensure the JSA is properly attributed and can be followed up if necessary.
  • Clearly specify the work activity, location, and all individuals involved to accurately assess the task’s safety requirements.
  • Detail the plant, equipment, tools, and materials used in the activity, alongside any maintenance checks or personal protective equipment (PPE) required, to ensure all potential hazards are considered.
  • Identify all necessary certificates, permits, approvals, and relevant legislation or standards that apply to the activity to ensure full legal and regulatory compliance.
  • Use the risk rating table to assess and document the level of risk associated with each job step, taking into account the likelihood of occurrence and potential consequences.
  • Implement risk controls according to the hierarchy of control – prioritizing elimination, substitution, engineering controls, administrative controls, and, as a last resort, PPE – to mitigate identified risks effectively.
  • For each job step, outline the potential hazards, risk rating, and control measures to be implemented, along with the names of persons responsible for the work, to ensure accountability and clarity in risk management.
  • Review and update the JSA periodically, or whenever there are changes to the job activity, process, or equipment, to ensure that the analysis remains accurate and effective over time.

By following these guidelines, workplaces can significantly reduce the likelihood of accidents and ensure a safer environment for all employees. It's essential to approach the JSA process with thoroughness and care, as it plays a crucial role in preventing workplace incidents and injuries.

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